The staff was amazing and the room was super clean. There was an extremely comfy bed and a lovely view of the pond out the window. I was really impressed by the professionalism of everyone there. I was also very happy to have a suite and the use of appliances. It'a a really quiet area too.

I can't think of anything that could be improved. The service overall was excellent. This place really exceeded my expectations. This is the best option in the area. I couldn't think of anything to improve really.

The suite itself how it had a stove in there, small but worth it.

What I didn't like is that they didn't have a ice maker machine due to having a refrigerator in the room that was suppose to make ice and it didn't work. Also I didn't like how one of the staff at night which was a male was very nonchalant, and kinda rude I had to ask him was he ok, & if he was having a bad day. The day shift was very helpful and nice.

It was convenient for my needs and the location was perfect. The room was spacious with unexpected kitchen appliances. The bed was very comfortable.

My air conditioner blew cool air; however, the thermostat was also set to HEAT at the same time. So the room would cool down and then the heat would come back on to warm it up. It was continuous all night long. I could not get the thermostat to set at one function.

Very nice location, clean and comfortable room, no bugs, close to shopping malls, restaurants and Buckroe Beach, (15 minute drive). Friendly staff and I love that you are able to cook in your room and that it also includes a full refrigerator. Nice room for a long stay.

I would much prefer a king sized bed. Bathroom lighting is a little dull for my taste.

The Sonesta Simply Suites was very clean, close to family, and the room had everything anyone would want for a long term vacation.

We had one key problem and they fixed it immediately. The air conditioning was a little confusing but someone came up explained the situation immediately.

Great and quiet location, pond and lots of green surrounding, short ride to city and stores. Walking trail nearby.

Refrigerator a little noisy.

I loved the seclusion of the property but also that it was close to everything! The staff was so friendly and helpful.We had a great view of the lake.

We only 2 glasses. One was small and one was bigger. More glasses would have been nice but we didn’t ask for any.

very nice surprise. never heard of them or been here before when it was another owner. love that its spacious. mostly up to date rooms. the bed is to die for, so comfy and soft. I could sleep all day. bathroom is spacious. closet space. great kitchen space with a table and chairs. living room with recliner.

the property is older. need exhaust fan in bathroom. would be nice to have a mirror in the bedroom. the appliances look like they are from the 80s except the microwave. could add usb outlets. nice to provide laundry bags to bring to front desk or add a laundry shoot and trash shoot in the halls and pick up station for towels since there is no daily turn down service. I understand why though

The staff were all amazing. Every single staff member that we were in contact with were great. By far the best staff at a hotel I have ever dealt with.

The washing machines could have used a cleaning.

The room was comfortable and having a kitchen was useful.

There was dirt along the edges of the kitchen floor, something sticky on the desk and hair in the tub.