The hotel is new and luxurious. The room was clean, comfortable and the bed was wide. The lighting combined with the high ceiling created a special atmosphere. Staff and management very responsive, friendly. The hotel has a beautiful swimming pool and a relaxation area in the courtyard. There are beautiful pictures in the hallways. There is pleasant relaxing music and a pleasant aroma in the hotel. The stay in this hotel was pleasant! We highly appreciate the care and positive attitude of hotel employees towards customers.

We were fortunate to stay at this newly opened hotel in the heart of the ancient city of Samarkand! We had a wonderful time staying at the hotel! Every staff member I encountered, from the security guard to check-in to the cleaning staff, was delightful and eager to help! The room was beautiful, and clean and had all the amenities to feel like home. I would definitely stay here again and highly recommend it to anyone!

A lovely hotel situated in a quiet area, just a 5-minute walk from the old town. The lobby is spacious, and the rooms are large and well-appointed. Breakfasts are satisfying. The hotel provides clean towels, slippers, robes, a hair dryer, and comfortable, large beds with fresh, high-quality linen. Bathrooms are spacious and spotless. There’s good Wi-Fi, air conditioning, a TV (which we didn’t use), a pool, and a sauna. The staff are friendly and welcoming. We booked two "family" rooms—both were excellent, with no complaints at all. The hotel is undergoing expansion, and some finishing work is being done on a neighboring building. However, it’s quiet during the evenings, and any daytime work didn't disturb us as we were out exploring the city.

We were sad to leave this hotel. Best on our trip, amazing and super kind staff and a wonderful pool and breakfast

The hotel's location is very convenient as it is right at the center of Samarkand. Its about 15 minutes drive to the airport and train station. It is also around 5 mins drive to Registan Square and has supermarkets, restaurants and pharmacies around the hotel. The property is very clean with clean and fresh towels, toilettries, kettle, coffee, tea and bottled waters. It also has a bidet in the washrooms which is a big advantage :) The Terrace, the restaurant where they serve the breakfast is amazing in decor, quality and variety of food. However, the gem of this hotel is simply the management and staff. The owner is very kind and down to earth who even offered us complimentary drop-off and pick up to the train station. He tells us funny stories and is very engaging. The staff at the reception especially Azamat and Fairoz were very accommodating and helpful too. They never hesitate to offer support even with restaurant recommendations, which were amazing recommendations as well. If anyone is travelling to Samarkand, I highly recommend Medina Hotel! Rahmat, Medina Hotel! Wishing you all the best! :)

There are so many excellent things to note about The Medina. For one, the staff - who truly make the experience. Leyla at the front desk was my go-to all three days and she was accommodating and generous, helpful and catering to every detail. As tourists from abroad, she really went above and beyond to give us the best experience. Sam at the breakfast table was also great - as was Rustom at the breakfast table. Medina's breakfast is also everything to write home about, and was easily the best hotel breakfast we had across our 8 days in Uzbekistan. I recommend them highly. :)

I do wish the gym was larger/ had more equipment, though.

Friendly and helpful staff. Plenty of options, sweet and savoury, for breakfast (just the coffee was waterish, but it is actually quite difficult to find good coffe in the country, they prefer tea). The view from the breakfast area (top floor) is amazing. Lcation is central, but not just by the touristic areas. It is fine if you do not mind a 15-20 min walk and see the modern city. The swimming pool is great to relax, specially if you have children. Also at night, just to sit by it and chat and drink or eat something. There are minimarkets close by, in fact one just accross the street, for quick needs (fruit, chips, beer, chocolate…), and also several restaurants. Actually the street where the hotel is is a modern and busy street. The room was pretty quiet at night, no noise from traffic (though occasionally a dog barking)

The room was comfortable but a bit dark, with high windows, so you need to stand on a chair or a bed to look outside Not an issue if you do not stay for too long there. The connectivity of the tv system failed a bit too often (fortunately the wifi worked pretty fine in our phones)

- excellent position - clean - incredible staff - the hotel itself is beautiful

The pool is very beautiful, but basically unusable since the sun never heats the water in the pool. This is the only minus we found for this hotel.

Really nicely done hotel with nice and helpful staff that speak English. The photos undersell this property, the terrace for breakfast is beautiful with extensive selection. It’s all new and well done and you’re in a good central area of Samarkand to explore the various sites, restaurant attached which is nice and cheap, good Indian restaurant opposite as well

A bit on the pricey side for the city but good quality hotel

Location was great, the shahshlik at the restaurant was fantastic. Staff was helpful and friendly. Good breakfast variety. Overall, great hotel at a great value, the complaints are not deal breakers. I would stay again of we came back.

The bed was on the firm side, not that it was a bad bed just not to my preference. Safe didn't open but we didn't use it anyways. Hotel wifi was slower than using my international cell plan. Walls were on the thin side, heard noise from next room over. Water pressure was affected by high usage times. Power outages in the evening, but I can't fault the hotel for this?