This is a really great hotel! It has some distance from old quarter but Grab is relatively cheap and easy to book. Everything is clean and complete with toiletries. The staff are also friendly and can communicate in English

The breakfast spread was amazing, and the restaurant was also very good - the chef made me special dietary requests. My room was quiet (because not facing the main street). The pollution in Hanoi was very bad but the hotel puts air purifiers in every room.

The staff were incredibly helpful and thoughtful. I missed breakfast one day and they arranged to deliver a plate of fruit to my room. The wifi stopped working another day but they quickly fixed this. The breakfast had a variety of options including a lot of meat/seafood but the staff were very accommodating with arranging other options. The location was perfect, the facilities are clean and there is a beautiful view from the restaurant on the 10th floor. The spa facilities were also wonderful. Overall, I would recommend without hesitation.

Great services. Good breakfast. If you're vegetarian you will not be hungry. Great sauna. Room is good.

a bit noise because of construction. But that's not a big deal.

This hotel is in good location and close to city centre. My room is upgraded without fee and it is great with a balcony. It is a wonderful experience there, especially with the people, like Hồng Hạnh, who is so nice and always provide very helpful support to me. Definitely I will choose it again when I am in Ha Noi next time.

Very clean, modern facility, great shower and bathtub, comfortable bed. Small breakfast but very delicious. We travel with a baby and staff were very accommodating with early check in and late check out as baby was sleeping.

We should book a room with a better view looking out to the street next time. Would be nice if breakfast could last longer so we did not have to rush.

The staff were friendly, room is always clean.

The room was spacious and comfortable. Hotel staff are very nice and helpful. Breakfast buffet is great.

Neighborhood can be a bit noisy from early morning or at night.

room was comfortable and modern functional.

the noise come from the street. Drink was pricey for that little hotel and the cocktail was really bad!

Close to Lotte and Vincom shopping center, it's very conveninent to go shopping. A loot of good restaurants are nearby and in walking distance. I specially recommend Jeonbok Korean restaurant (1st floor, Vincome Metropolis), 5 mins walking from the hotel. The buffet costs around 28 USD but they give many options and very delicious food.

Wifi is a bit weak. The hotel should improve wifi facility.