Hotel is pretty well. Personal are emphatic and friendly. Room service is ok: water, daily cleaning. To have a great breakfast you should find a informative table on the table with food, which is describe available options and ask the staff. Soup on every breakfast 🤤 To make a European coffee you should also ask the staff. Location and district are very convenient.

Disappointed, that the room has no window, but when I check the booking - there are also no windows: my mistake. But there is a little bit dusty. Soundproofing is weak, unfortunately, especially at the bathroom, but at my staying there are not so much people. No safe in the room.

location is good. Room size is medium but its ok. well designed and furnished. Rooms are clean. Staff behavior is good. I stayed here second time and would like stay here again.

I found the language problem especially in the breakfast. I am vegetarian and i had to struggle a lot to confirm the veg dish in the breakfast buffet.

Very surprised by how nice this place was as it was a last minute booking. Super comfy bed and really nice bathroom! Complimentary breakfast was a nice touch even though there weren't too many options, also the staff was super helpful with keeping my luggage after checkout

N/a

Neat, simple room, clean linen, friendly staff. It is a basic hotel but has everything I was looking for. Breakfast is not very elaborate but quite good for me. There is no lunch/dinner facility. The front desk was comfortable with English. Wifi worked very well - esp for video calls.

Less plug points for laptop and phone charger.

The price is reasonable.

It's not far from the old town Hanoi, but sometimes the traffic in Hanoi makes the trip long. Not much variety for breakfast, but everything was decent.

Clean, comfortable room as described

Location a little far out from main tourist area if a short term stay but taxis easily available

Everything is okay with this hotel, will definitely stay again here next time.

It will be better if you will book a room with windows.

The room was so quiet and calming. The bed was soft and comfortable.

Climbing into the shower was dangerous and there were no thin pillows on offer.

The hotel rooms are clean, helpful, warm and English speakers staff

Yes

Very clean place and nice and kind hearted staff