The hotel, located down an alley off the main beachfront road was well located. Easy walk across the road to the beach, and walkable to the centre. The bed was very comfortable, and spacious. We had a city view, to the rear of the hotel, with open views to the hills, over what was an airport, that is now disused and awaiting development. We were provided coffee mix and bottled water each day. A small selection of mini bar items were available although we did not make use of these amenities. The breakfast buffet offered a nice selection of food, bread, pastries and fruit, as well as coffee and juice. The pool area is small, but offered nice (partially obstructed) views of the beach, and offered some shelter when it rained one afternoon. The pool was clean. Robes were provided in our room for use at the pool. Residential floors were only accessible using the room key in the elevator, offering added security to guests.

The room was not well sound insulated. Conversations in the hallways and at the elevator echoed into our room. We could hear sounds from other rooms, too.. That said, some guests were very loud, so perhaps if they spoke more quietly the noise in our room may have been less intrusive. It would have been nice if there was tea available in the room in addition to coffee.

Staffs and security are so friendly and kindness. My son was sick and vomit in the front at hotel, an old security helped us to clean up and took care of my son. I gave him tip but he refused and gave it back to my son to buy toys. I was so impressed and appreciated his mind and reception

Amazing value for money, especially as a plentiful Asian style breakfast was included. The Lucky Sun is a traditional modern high rise building, with an obstructed view of the sea,as it sits behind two neighbouring high rise hotels. Our room was spacious and impeccably clean,with a great view of the city,especially at night,and across to the beautiful mountains in the background. Check-in was swift and everything we needed to know for our stay was explained .The lift is very quick, and we thoroughly enjoyed the delicious breakfast every day. There is a small rooftop pool which isn't for the faint hearted,as the views are staggering ! We booked to come again as we were so impressed.

The location, the room was clean

The bathroom would flood every time you had a shower, causing the bathroom floor to be wet all the time

Room was really clean and comfortable. Hotel is steps from the beach and within easy walking distance of cafes, restaurants etc. Its on the far end of the nha trang "strip" so a little quieter on this end of the beach. Relaxing roof terrace with the pool. Overall good value, thanks!

Breakfast was 90% vietnamese - fried noodles, pork stew, fried rice etc (fair enough we are in Vietnam! But in this heavy tourist area most hotels cater to a range of visitors). Outside of this choice was a peice of fruit, egg, bad sliced bread, but the coffee was decent. Breakfast staff also a bit unfriendly / inflexible e.g. one morning my partner was sick and so could not come to the breakfast buffet for the obvious reason of risking infecting other guests. I politely requested to be allowed to take him a peice of fruit to the room but staff insisted he must come up himself and eat it there despite the risk to other guests.

The hotel is located in the south center - not so noisy, many cafes with good prices, close to the beach and services like laundry, tours, etc. The room is quite big and it is comfortable for a long stay. The staff is friendly and polite. They have parking for bikes and renting bike service. Daily cleaning service, bottles of water and packs of coffee. Breakfast are good. The city view is good, no buildings arounds so you can see mountains.

The swimming pool is cold, the gym is tiny and outdated. Breakfast serves only till 9 a.m. The bath doesn't have a shower curtain. The temperature of water in the shower might be warmer.

Like it's new and comfortable everything! Close to the beach and good breakfast....and they provide bottled water free of charge! Breakfast was good in my opinion! Staff was very attentive!

Only didn't like that when tried to confirm late check out (which was in terms of this offer) was told that- no, they will not honor late check out and if we want to check out late - we need to pay! So...I don't get it - why offer late check out ...and we were relaying on that...to be told no-- there is none!?!? And one more little but a bit annoying thing..that on arrival to the room there wasn't soap in shower room to clean hands...and when we called reception..was told that there is no option for the soap....but they will provide on this occasion and they did...but why to have haste to ask for it and have even small conversation about it?! But....I guess it's modern world now!

Location, breakfast, nice staff

No handsoap in the bathroom. Sheets and towels were ripped

We booked the ocean view suite. It looked just like the picture but even better! The room looks brand new and it was so clean. The bed was comfortable and the views were exceptional of the beach front. The pool and gym were perfect for us to use. The hotel staff were friendly and helpful. The location is perfect, right across the street from the beach. There are heaps of restaurants and convenience stores nearby. We would definitely stay here again! Best hotel we have stayed at in Vietnam. I will be recommending it to my friends and family visiting nha Trang

Value wise this is excellent. Close to everything but far enough away from the noisy street. Very clean, everything works well. Recommended. We had a couple of problems very early in our stay which the staff resolved immediately with no fuss, this is excellent service. Room cleaners are non intrusive and reasonably quiet in the mornings, fresh towels.etc if you need them. Recommended. We extended our stay a for an extra week.

The room floors are tiles and the furniture has no padding, therefore the guest in rooms above cause noise at nights, this is fairly common in viet hotels and nothing new, but for the perfect stay maybe put pads on the chair legs etc?