Fantastic location. Great pool and cafe/bar. Breakfast was excellent. Staff were very friendly and helpful.

Large room in a great location (close to the beach and on a busy street); breakfast options were good too

1) the toilet had a sewage smell that persisted throughout our 2 nights stay. 2) we were only given 1 toilet paper roll everyday, a minimum of 2 would be appreciated. 3) the mattress is smaller than the wooden bed board below, and i knocked my shin/knee into the board on the first day and caused some bruising 4) one of the pillow cases was dirty when we flipped it over, which we only realised after the first night of sleep. 5) there were no instructions on how to use the safe in the room. 6) there was no face tissue/box tissue in the room, and even when we requested for it, we were only given toilet paper.

The location is super good. You can reach the beach in a few minutes. The room was huge and clean. The variety of breakfast is absolute amazing, I could have different assorments everyday I stayed. The view fron the pool and bar is stunning.

The staffs were generally super kind and very proactive. However, I was quite surprised that the English level of the front desk was not what I expect for a five-star hotel. I had problems with a lady at the front desk in communicating in English.

Rooms are spacious and well maintained, staff are friendly and helpful. Don't miss the alley between two large buildings next to the hotel, filled with fresh tropical fruits and delicious Vietnamese coffee.

The location is perfect right in the middle of the main tourist area. Clean, comfortable, friendly and helpful staff, good food for breakfast there is something for everyone just don't be too picky. It's a large room and we were very comfortable everything worked well and although you can see some signs of aging in the room ( a bit of peeled back wall paper, small spots of old mold in the corner of the shower but that's about it. ) We will definitely be staying again in the future! Also this is a pretty honest review, we're usually pretty fussy and for Vietnam I couldn't have asked for more! In fact this is better than some of the Australian hotels/airBnB I've been in. And just remember that there is steep competition in Nha Trang so if something isn't right just ask them to fix it they'll usually get onto it to make sure you're happy😄

Hmmmm maybe a small freshen up of each room would be great just to 'update' the look a bit more. Otherwise nothing to complain about really.

The whole staff is very nice and does everything to resolve any problems. I had a problem with my credit card and couldn't call Int'l from the hotel. A person at the reception used his cellphone to call and help me resolve my problem. The room was clean and large. Breakfast was an issue if you don't eat meat. Once again, they resolved the issue by providing us with vegetarian food. The location is close to the beach and restaurants. I totally recommend this hotel.

Nothing

Centre of the area, friendly staffs, great breakfast option, clean rooms. Perfect soundproofing. It was on the most busiest street but couldn't hear any street noise at all.

Smoking in front of the building while the doors were open weren't great. I had to walk through that group of smokers to enter the building, and I could smell it while I was waiting for a lift. And there are many tourists bt group so public area such as lobby, lift, and restaurant were quite noisy.

Great location and close to the beach and everything else in a walking distance. Rooms are very comfortable and spacious with nice balcony view. Breakfast offers lots of options. Reasonable prices.

Staff is very friendly however not very reactive. Eg they don’t pick up the reception phone quickly and a bit slow in general. Elevators are a bit of an issue as they break down often, they take forever to come and they are usually full on peak times eg breakfast times, so you need to wait for the next one which takes forever.

A very central location, easy to get to the beach and all restaurants. The staff was friendly and very accommodating. The rooms were spacious, and the bed was very comfortable.

The shower would benefit from having shelves to put your body wash and shampoo, etc., and the wardrobe could have shelves to unpack your clothes, especially if you are staying for more than one night. Breakfast was good but rather limited. Though a great choice of Asian food.

We have been upgraded to a bigger room and it was very nice. Shower was nice and water is hot instantly. Swimming pool was very nice. Big enough with nice view. Great location. Higher floor is recommended as street is noisy but then it is town centre. Very convenient! Breakfast is so nice with lots of fruits n salad. Good varieties.

Sauna hasn't been working otherwise everything is perfect.