Indoor swimming pool is very nice. Rooms are spacious. Wifi is working pretty good.a

Small selection of dishes. Besides that only few people from personel speak english Outdoor swimming pool was closed.

The buildings close together were nice and the pools were very fun. The water slide was the best part! The breakfast,lunch and dinner was very nice and I enjoyed the kids play area at night.

Only thing was staff was very slow and didn’t bother to do their job quick. The children’s beds didn’t have a mattress and had to sleep on something very hard on the bed. The bed sheets were stained and very dirty. In the bedroom with the double bed I sat on it and the legs of the bed snapped. We had to sleep slanted on one side as they were broken. The air conditioning didn’t really work. The Tv asked for a Samsung account to use it and when I would type my account it would restart the Tv.

I loved our room, it was perfect for our family , the sea view is definitely worth the upgrade so get that if you can. The food for breakfast is amazing. The Pool and the slide is a must. But wow jungle land is a whole reason by itself to go! The perfect place for any family with kids. My son had hours of fun. I also got to enjoy some very needed me time at the Spa! So luxurious and the massage was just amazing! Big plus they even have a very nice girl who speaks perfect french, coming from Montréal we really enjoyed that, as we are used to top tier hospitality which is not always easy to find in Europe. She made sure we had a pleasant stay. Thank you !

It was hard taking our son out of the Pool he enjoyed it too much. We will be back.

Clean and comfortable rooms/suites. We had a suite with frontal sea view and a view on the city. This hotel offers you a thorough experience, everything is there - a whole floor for kids, a restaurant with delicious food, a rooftop lounge bar, an indoor swimming pool, an outdoor swimming pool, a safe parking space for the cars etc. We found the hotel to be very suitable for a weekend getaway such as ours, but it also looks comfortable for longer stays (there is a kitchenette in the room). Last but not least, great and helpful staff. Thank you for everything!

It was a very nice room. Driving distance to Vlore. No beach close by due to construction.

The WiFi went out and I couldn’t pay for my massage that I had scheduled 4 days prior, on my last day of vacation. I showed up, it didn’t work, the wifi came on less than 10 min later. I went back and they had given my spot away. A fancy hotel like this should have a backup plan. I was furious. I wanted to end my vacation with a nice massage and I didn’t get it. Put a bad end to my trip.

Nice pool with slides for kids Very clean room Sauna was very nice Jacuzzi was quite nice Play area for kids Staff were very nice and friendly Breakfast was nice Hotel has lovely sea views Restaurant and roof top bar very nice

No iron in the room No lamp in the room Hot water runs out so had to have a cold Shower but they did offer for us to have shower in another room but water was fine the next day No kettle in the room No coffee sachets

Very good family room. Big main bedroom bunk beds separate and kitchenette including hob and freezer and fridge. But only cups not cooking utensils. Very very clean. Towels for pool provided. Soft play area good for up to age 8. Breakfast good choice

The pool area could be smarter some of loungers broken. Bad behaviour from some kids on slide and no lifeguard or staff until much later. Timing re openings a bit late.

Quick check-in process. Very welcoming front desk staff and atmosphere. Our sea view family suite was spacious and comfortable. The restaurant offered good fish menu options and the waiter was professional. The breakfast was abundant and tasty with good alternatives for adults and kids too. The SPA & Pool facilities are exceptional. The indoor swimming pool was simply amazing. My son wouldn't get out of it once he tried it. We also tried a couple massage. The massage ladies were excellent.

I would have appreciated complimentary coffee and water with breakfast. Juicy was also missing. Housekeeping needs to be improved, the shower cabin was not that clean and there were No toiletries available.

Everything was perfect,the room was with the best seaview ever, the hygiene was in great level, the food was delicious and the staff very friendly and welcoming. The outdoor pool was very clear. I will come back again. The best resort in Vlore.

Mostly friendly staff, pool was very nice, comfortable and quiet hotel, rooftop bar is good, breakfast had good options, room was big and had a beautiful view of the sea. One receptionist lady was absolutely amazing with good English.

Some staff were a bit abrupt. I once asked about using the hobs and I was initially told that we cannot cook food on it but it works for boiling water; I then said that’s fine and the member of staff said to me that the hob no longer works - I felt like I was told this so they did not have to rectify the issue but I cannot say for sure - if not for this I would give 10/10. Location is also a bit far out from the town.