It was clean, the shower pressure was amazing and the water very warm. There was a microwave, plenty of tea, coffee, biscuits and creamer. The fridge was great, the AC worked beautifully and the beds were very comfortable! It was also great there were so many additional bedding items like blankets and pillows. It was centrally located and waking distance to everything in Hamilton and an hour to Halls Gap! Also, I left my expensive pillow in the room. All I had to do was call and let reception know and 24 hours later my pillow is on its way here and I have a tracking number. Thank you so much for all your help! My friend and I will be staying here again when we return to Hamilton!

Nothing!

Everything was very clean and spacious, as you would expect. We chose it as all units are at ground level, so parking was not squashed, and luggage easy to unload. Location opposite the beautiful botanical gardens was a treat after a long drive, and also next door to a small shopping strip. The motel has a lovely convenient restaurant, where we ate well for dinner. Only issue was that there was no breakfast crockery or utensils. Not all travellers want to eat/buy breakfast in a restaurant. Otherwise it was lovely, as were the staff.

No breakfast utensils.

This property was well located, walking distance to shops and restaurants. We could park outside our room and overall it was quiet despite being on a busy corner (although we specifically asked for a quiet room so were located in the centre of the complex). The room was very clean and had good heating and additional bedding for a cold night.

The mattress was not very comfortable and needs replacing. Despite arriving before 5pm no one was at reception and we had to ring for instructions.

Comfort Inn botanical was located in a great central area directly across from K Hub with a supermarket, liquor stores and other shops. My friend and I booked two rooms and requested side by side rooms (which was granted). The rooms were very clean and spacious, the beds were very comfortable with all the facilities needed for a two night stay. We enjoyed a delicious breakfast on our first morning at The Bot, the coffee was great and I was very impressed that the restaurant could accommodate my request for gluten free bread. All staff ie reception, cleaning and restaurant were all very friendly, helpful and efficient. I highly recommend Comfort Inn Botanical.

NA

Very quiet. Good location. Has a restaurant onsite Super comfy bed and pillows.

Tools and work rubbish everywhere outside the room even after 6.30pm. Small shower. Poor water pressure. Recently renovated bathroom. Due to lack of space shower door couldn’t open fully. If you a bigger person might struggle to get in it. A second remote but couldn’t work out what it was for.

Room decor and furnishings were top class, and immaculately clean and functional. Bathroom setup was faultless. Bedding was very comfortable and warm. The location was perfect for access to restaurants and shops and to lovely walks.

Most motels would provide a toaster, and many a microwave. Perhaps these were available from reception, but the reception opening hours meant that at the times we needed such amenities, reception was closed. I understand the problem with setting off smoke alarms, but it would be easy to close off the areas where they were being used.

A comfortable standard motel apartment with all the facilities that we could want for an overnight stay. The location was particularly useful for our visit to Budj Bim national park the following day.

It's a pity that all the other motel facilities (such as dining room, breakfast, etc) are completely closed on a Sunday - which was the night that we were visiting.

it had a kettle, I was able to request a toaster and there is a microwave available in the guest laundry. the location was close to everything. woolies just 2 minutes walk away. the bathroom was new and the shower was really nice

probably just the parking space was small, had a big car so very hard to park, with the tree in the way

The room was very comfortable. Good size, very clean. Shower was fine but needed a longer shower screen as water sprayed out and made the bathroom very wet. Very odd, as the sign said "No Vacancy" but the whole place seemed empty bar one other guest vehicle. No sign of any staff present at all (I received a phone call earlier in the day with instructions on how to get my room key from a drop box).

Where were the staff?

Room was clean and comfortable. it was great to be able to use netflix and watch a movie. Furniture was lovely and clean. .

shower tiles need upgrading. Bed could have been a little softer.