Spotlessly clean, renovated room, great beds, friendly staff

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Very clean and tidy. Fridge full of supplies too

Wry comfortable with very friendly staff

Very clean and comfortable with friendly staff

The property exceeded our expectations. It was immaculately clean, tastefully furnished and very comfortable. The bathroom was spotless with a very good walk in shower. Very good water pressure and plenty of hot water. The beds were very comfortable as were the pillows. Ease of parking. The key ingredient was the manager. A delightful young man who greeted me warmly and made sure we 6 were in adjacent rooms and had everything we needed. When we returned from dinner one of our group had managed to lock her key inside the room. On ringing the emergency number we were directed to a key box and with a texted code accessed a master key. Problem solved with good grace and efficiency. All in all each member of the group was extremely pleased with the stay and would be happy to recommend the property and management.

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Location; in the heart of Hamilton yet quiet. Everything is walking distance. Helpful and responsive staff Clean Shower - Hot water and very good water pressure Complimentary milk and biscuits that got topped up

For a family suit I was expecting a little bit more from the kitchenette when it comes to utensils. Also the quality of the toiletpaper and the 3-in-1 shower gel didn't make the cut for us. The checkout was at 10 and Terry let us stay till 10.30, I find this very early for a checkout especially that check-in is at 1 or 2 pm, but I understand this is pretty standard in Victoria.

Very clean, new and well equipped room!

1. We shared one towel because we didn't know other towels were hidden under the sink, which didn't seem necessary coz the rack was definitely big enough for at least two towels. 2. I love the fixed shampoo bottles rather than small single-use ones, however maybe separate shampoo, body wash and conditioner instead of using the three-in-one, coz they are really difficult to use and made my hair very dry.

It was very convenient. Good location. Comfortable unit.

Not sure about communication. Our waste bins were cleared. Not much else during our stay. Would have liked to know the reason. Would have liked the bed to have been made or the few dishes cleaned/ replaced. The extra sink tap was quite hard to turn on without wearing the water. There was supposed to be a black info book in the unit. We did not see it.

The bathroom was modern and the hot water was excellent (often an issue in motels). The heating was excellent (so often it doesn't work properly in motels I've stayed in). The room was very comfortable and quiet. The motel is very close to the hotel we dined at and the centre of town. I liked that the soap and shampoo were in pump bottles - those soaps and shampoos packaged in plastic in many motels are not environmentally friendly. Our host was very helpful and provided a comprehensive list of all the businesses and their opening hours for each day of the Christmas season.

The weather had been quite wet and the door mat wasn't sufficient for us to clean our shoes properly before entering. We could have swept the carpet but there was no broom and pan provided.

Wasn't planning to love this motel, but wow! Totally remodeled rooms. Excellent water pressure. Outlets very plentiful. Kitchenette was perfectly stocked for our needs and bonus was being next door to a Coles grocery! Just passing through on a bicycle ride, so didn't get all the potential but it was exceptional for our needs. Thank you!

Was surprised to not find any USB outlets in the room, but I'm learning that is through all of Australia, so nothing negative on the motel.