Great facilities, convenient location, wonderful service. Everything went great! The only one big downside was the arrogant attitude and unprofessionalism by one of the reception staff (younger lady with dark curly hair). While all staff and management were amazing, this one lady was just so unpleasant to deal with about literally anything. We observed this behavior with other guests who were there at the same time too which made us really sad. As frequent travelers who deal with hospitality staff on a daily basis we really believe that anyone who doesn’t want to do this job shouldn’t do this job. Hospitality is a specific industry where if you don’t have or want to show basic manners to your guests, you’d be better off changing your job. With that said, it didn’t stop us from enjoying the kindness of all other people we met and our whole stay! Thank you all :)

The accommodation was just spectacular. Simple but extraordinary, My wife and I stayed in a one bedroom studio. It was spacious comfortable, quiet and exceptionally clean. We enjoyed the RAC so much that we altered future accommodations whenever a RAC was available. It was our first stay in a RAC and it certainly will not be our last.

If someone could complain about a stay in this RAC I feel sorry for them!

A very clean and well run caravan/holiday park. Loved the location opposite the foreshore. Our unit/villa was comfortable, clean and well stocked with kitchen ware, spare blankets and pillows etc. Lovely large fridge too which is very handy.

A very common complaint we have in many places. We love peace and quiet and you can never do anything about neighbours. It was lovely and quiet most of the time with people staying around us but we never stopped hearing the scraping of the chairs of all the units around us. There is a simple solution to put felt or rubber under the chair legs and it is very cheap to do. It is the most unpleasant sound which grates on you and especially when it is continuous. Only other small comment is when we reported to the staff on our way out that there was a leak from the shower and we had water over the bathroom floor on one occasion one lady was totally disinterested indeed.

Awesome park with excellent amenities and very kind, helpful and professional staff. The location is perfect to visit beaches around Esperance which are truly stunning and amazing.

Would prefer a blockout curtain in the bedroom to facilitate a sleeping while on holiday. The blind still let’s in sunlight that woke us up - especially as we were trying to adjust to time changes while travelling

The location was great, right near the beach and quick access to the town centre for everything you need. One bedroom unit was the perfect size, the living area had everything you need. Great having clothes line outside and easy parking at your doorstep. We found it to be quiet and relaxing.

The bathroom door needs adjustment and the shower has mould that needs removing.

The Queen Studio was very clean, comfortable and stylishly decorated. Full cooktop, oven, microwave and dishwasher. Plantation shutters were lovely. Great views of the water and over to Cape Le Grande National Park.

Your website promoted that our cabin came with a washing machine and dryer. But neither were there. I raised the issue with the staff on duty. It was escalated to Management who went out of their way to resolve this for us. So impressed with their response but not to Booking. com incorrectly advertising the amenities.

I loved the resort ,just across from the beach with great views ,very clean , comfortable and modern it’s a beautiful area to stay with outstanding beaches ,,,

No gift shop on resort a small shop at reception with some snacks and toiletries , I feel they are missing out on a huge opportunity ,

We stayed in the new studio apartments. They are well appointed and a great addition to the park

The parking bays for the apartments were way too small (especially when the apartments are fully booked). This made getting in and out of the car very difficult and caused frustration for guests.

Location was across the road from beach and very close to town

Breakfast table in cabin was too high with only stools to sit on, uncomfortable for eating a meal. Would prefer normal table and chairs otherwise decor was lovely and the rest of the cabin was comfortable.

We were very pleasantly surprised by everything.We expected a high standard and got it.Staff were excellent.

Nothing.