The apartment is outstanding, boasting a prime location that makes exploring the area a breeze. The rooms are not only modern but also beautifully decorated, providing a cozy and inviting atmosphere that makes you feel right at home. The staff goes above and beyond with their warm and accommodating demeanor. Gregor, in particular, was exceptional; he offered insightful recommendations on local attractions and hidden gems that truly enriched our experience. I wholeheartedly recommend this stay for anyone looking to enjoy a memorable getaway!

The location was simply stunning, offering beautiful views that made our stay even more enjoyable. The apartment we chose was spacious, well-appointed, and comfortable. The service at the hotel was exceptional. I want to give a special shoutout to Ylian, who was incredibly helpful with our luggage, ensuring we had everything we needed. Additionally, Gregor made our check-in process smooth and welcoming. He took the time to show us the available apartments, allowing us to choose the one that best suited our preferences. His assistance was invaluable and greatly appreciated. Overall, our stay was fantastic, and the staff's friendliness and professionalism significantly enhanced our experience.

Modern and very well kept hotel. Had the feel of a high end hotel, very clean and with good facilities. Nice small bar and with very friendly bar staff. Good local weissbier served via bottle (DIE WEISSE). Plenty of parking for guests. Bad Gastein itself is a really interesting resort. The village is built at the top of a gorge with buildings around the edge and a large waterfall in the village. Plenty of nice dining options, and some good apres ski bars.

Nothing!

I almost don't want to give a rave review because I want to keep this hotel to myself but Gregor and the team deserve all the praise. The staff was exceptional, friendly, professional and very helpful, made us feel welcome every step of the way. They also mix fantastic drinks so that's a huge plus, do not miss out on the bar! Lovely small spot and a nice little terrace for a sunny afterski (don't worry, it never gets rowdy). The hotel itself is beautifully decorated, it's really a modern, boutique feeling. Rooms are spacious, very clean, well equipped and comfortable. We loved the touch with the shoe box outside the room, so your shoes don't have to be inside the apt. Views are spectacular. The building is located at a beautiful promenade streak well worth exploring. I also had to add, the breakfasts that you can order are fantastic and the gluten free breakfast was truly one of the best I've ever had. There's also a ski and boot room where you can store your equipment overnight and have nice warm shoes in the morning. It's locked overnight, so you don't have to worry about theft. Overall, we are delighted with our stay and are looking forward to coming back. Gregor and team, huge thank you to all of you for making this such a great experience!

It would really be nitpicking, but some more plates and mugs and a mirror in the toilet as well?

The Residenz Boutique suites is an essential location for any stay in Bad Gastein. We were amazed by the newly renovated rooms, which feature state-of-the-art furniture and bathroom facilities. The whole atmosphere is warm and welcoming, adding to the charm of the experience. One standout aspect is the exceptional service provided by the general manager. They were always available with helpful advice and went above and beyond by offering concierge services, which was a pleasant surprise. A special perk of this hotel is the breakfast box service. You can order a box filled with local delicacies the day before, beautifully presented and entirely free of plastic. This eco-friendly touch is a significant plus. We highly recommend Residenz Boutique suites for anyone staying in Bad Gastein. The combination of modern amenities, welcoming atmosphere, and eco-friendly practices makes it a top choice.

The rooms were clean, nice & bright. The staff was very friendly and helpful. We went there as a friends group and therefore also enjoyed the evening&night life in town. The hotel is only 10 mins walking distance to the “attractions”. Even though the roads were a bit steep, I wouldn’t say it was unbearable. Also, it’s nice to walk downhill to get to the hotel after spending time in the town. Even though the ski bus station is not that far away, thanks to the staff, we learned that the ski bus also drops you (kinda) right in front of the hotel.

The property is amazing and beautifully located in Bad Gastein. The rooms are new and modern, cozy decor. The staff were so welcoming and sweet, all of them. The bus to the ski area stops just outside and takes 5-7 min, very convenient.

The only thing missing was information leaflet or email on check-in but the staff are aware of it and improving. It is a new hotel and processes still being implemented, it did not bother us because staff were readily available.

Great location, very friendly and helpful personnel. very convenient parking available 1 min walking distance from the property. the kitchen is equipped with the basic things to prepare the breakfast, however all the products it is essential to bring with you as the grocery shops are quite far from the property. alternatively the hotel offer a nice breakfast box.

it is q bit challenging to find a breakfast location in the walking distance. there are a couple cafes but they are open not before 9:00 or 10:00 am.

The best hotel stuff I’ve ever met. Friendly, helpful people. Stay was not ideal, but how stuff handled those small problems shows those people from brightest side. I am very grateful for everything they’ve done to us. Also, view on higher floors is astonishing and rooms itself are great

Beautifull bathrom and overal stylish, cosy appartment. Helpfull staf. Ski room.

The king size bed was way to soft for anybody's taste and similar goes for the sleping couch in the living room. It would be good if apartments had an owen (at least a microwave). And although it's a 4 people appartment it would be nive to have 8 cups, plates, forkes, knives and spoons.