Great hotel with amazing facilities for families with children up to and including pre-teens. The water park is excellent. The view of the mountains is beautiful and there’s loads of activities to do in the area such as hiking, mountain karting, cycling, mountain slide plus endless natural beauty.

While the breakfast buffet was excellent, the dinner buffet was fine but not top standard. Also I was quite surprised that soft drinks were charged on top. Also, I would have appreciated better touristic information from the front desk. They were friendly and polite but didn’t seem to know that much about the activities in the area.

We had a truly wonderful stay at Zugspitz resort. From the moment we arrived, we felt welcomed by the amazing staff. The entire hotel is clearly designed with families in mind – everything was spotless, modern, and perfectly maintained. There were plenty of activities for the kids, all thoughtfully planned and well-structured. Our children absolutely loved every moment and are already asking when we can go back! The staff were exceptionally kind and attentive, always ready to help with anything we needed. It really made us feel at home. The surroundings were peaceful and stunning – beautiful views and a strong connection to nature added to the relaxing atmosphere. One of the highlights was the food – everything was delicious. You could really feel the care and attention to detail in every part of the experience. This is truly a special place, where families are genuinely cared for and kids are treated with such love and attention. We loved our experience and can’t wait to return!

The location is fantastic, service is fantastic, food is fantastic, facilities are fantastic, all the people who are working here at fantastic.

The room where we stayed is a bit out dated, when I came here 25 years ago was all the same. Toilet is smelling urine, in the kitchen are only few glasses and tableware also same 2-3 items from all. A bathtub to take shower in is old fashioned, why not a walk in shower?

We loved our stay. The first thing that stands out is the cleanliness. Better than some 5 star hotels. Secondly, the staff were really lovely and warm. We enjoyed our stay very much and cant wait to visit again. The food was of very high quality and were always satisfied. Great dessert selection at dinner too.

Nothing I did not like. Just wish they a hairdresser on site.

- great food - a lot of fun for kids - very clean apartments / rooms - friendly staff

- there should be at least one real vegetarian option with protein during dinner

everything was perfect, cleanness very good, apartment size was great, the kitchen equipped with everything, quite and safe area, the staff on the front desk was very friendly and professional , the hotel is well organized for kids from the restaurant till the huge playground and water park and many other activities , your kids will love it.

Everything was great! And we like the buffet also everything was nice we come back soon thank you!

Nothing

great location, just a few metres from the cable car

Food, including the a la carte, wasn’t particularly interesting. Wine list was reasonably extensive. However I’m sure it catered for most families. I am not their target customer.

Perfect location. Perfect breakfast and dinner. Perfect facilities and activities for children.

Location, facilities, service level

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