The hosts are wonderful and the location is just amazing, with views of the mountains and valley. The room was big and clean (we had a two bedroom apartment without breakfast). Cleaning/changing towels: you have to ask the owners to do it, otherwise for the apartments they only do it when you leave (which is not super practical when you are staying for 1.5 weeks with two children who constantly make a mess). We had no issues requesting this extra cleaning and were not charged for it. We did not book breakfast.

There are a lot of flies in the room. I don't know if it's the time of year or the temperature or something, but there were a lot of them and you couldn't open a window without some noisy flies coming in. Maybe the bins need to be moved a bit further away from the house.

Location is excellent for a ski trip,the big ski lift is close. Room is clean and comfortable. Breakfast was delicious especially the fresh fruit every morning . The lady running the restaurant was very kind and professional. Nights were calm and quiet .

The hotel decoration is very eclectic and not too tasteful. Hotel has a sauna but there is no sheet or bathrobe provided in the room .

The bed was comfortable, the garden was nicely set out for guests, it had a large balcony. The owner cooked fresh eggs for guests for breakfast. Excellent garage for motor bikes. The owner pointed out places to get an evening meal, which were a short walk away.

The hot water for the shower and wash basin in the bathroom took some time to come hot. The greeting appeared a little rushed but the owner was busy cutting the grass. In general staff were very nice.

I booked this hotel as a treat when finishing the Karnischer Hohenweg. I wasn't disappointed! There were several email exchanges over queries I had. These were always answered very quickly. The staff were all very friendly and the owners clearly keen to provide a great service. The room was very spacious and comfortable. Breakfast was amazing!! The tourist card that the hotel offers as part of the room price is particularly good value. I would highly recommend the Hotel Garni-Zerza as a base for exploring this beautiful area of Austria and if I'm back in that area would use it again without hesitation.

The hospitality was excellent, and the staff was very welcoming. The breakfast was fantastic, delicious and well-organized. The location is perfect for the ski season, as the main gondola is just a short walk away. I highly recommend this place and would love to come back!

Superbly well maintained place – ideal for families, bikers and cyclists. The lady (presumably the owner’s wife) who runs the breakfast setup is superbly friendly and professional.

I was met with a rather disinterested reception upon our arrival. The person who checked us in (presumably the owner) was particularly aloof, unwelcoming and not very friendly.

Free parking. Snowboard, Ski and boot storage. The room heating was great with enough space to dry clothes. Wonderful Spa with Sauna and Steam. Friendly and supportive staff. Delicious breakfast.

There is no dinner option so you have to be prepared to get dinner elsewhere.

We had a very comfortable 4 nights stay at the hotel. The atmosphere is really chilly, the breakfast is amazing, great selection of food and you can even have a glass of champagne :) the hotel is truly very clean, this was one of the most important features i wanted to share. The spa area was well equipped and maintained, a cherry on the top after a full day spent on the slopes.

The owners were incredibly friendly. The breakfast was great, the room was cozy, ski resort and shops were in close proximity. Included spa provided a great relaxation opportunity after a long day of skiing. Highly recommend.

Everything was excellent. The staff was very friendly, they went out of their way to help us. The comunication was easy, they all knew english. The hotel is close to the ski area and has their own ski depo which was great. We are coming back again!