We travelled with a rather large group of friends, so we were assigned a separate dining room for all our meals, which was great because it meant we could enjoy ourselves without bothering the other guests too much. The hosts were very helpful. The food was good, based on traditional meals, but there were also vegetarian options and special menus for the children. The apartments were very spacious, as well as the balcony (which we did not use because it was winter, but I imagine it is wonderful during warmer seasons).

The parking place was a bit too crowded and lacked maintenance (ice had formed on the ground and was not cleaned, while some areas had thick mud). There was the additional parking place on the side of the main road, but it was a bit far from the hotel entrance. The floor in the rooms was a bit squeeky, we were always concerned that we were bothering the people in the room below us when walking in our room during late hours.

With the exception of the very uncomfortable mattresses (too soft, worn out), everything was great. Friendly staff, possibility to play billiards, great pool and spa included, great breakfast and solid dinner, large room, good hygiene..

Uncomfortable mattresses

The rooms are spacious and comfortable, very good food, great nature around and walking landscape. Very close to the city center and ski lifts. Great saunas and swimming pool inclusive, just 100 meter down the hotel.

The stuff could be a little bit more friendly at some points and not be pointing out what the guests are doing wrong ;). But the breakfast waitress were super cool :)

Everything was excellent, the staff was very friendly, rooms were spacious and clean. Excellent food.

The owners and personnel are very friendly and helpful. Breakfast buffet was good, enough choice. Dinner was tasty, with a changing menu with a vegetarion option and child menu,

The driveway was icy all week, we fell a couple of times when walking it.

Great value for money, good location, friendly staff.

Staff was very friendly and helpful. We loved the all inclusive offer. Room and bathroom size was very good. The location is great. The terasse and the playground outside are perfect for families with kids, as well as the indoor play room. The salad and breakfast buffet was great.

Food(drink exclusive)

owner provided wrong room and change to the right one after 1 night.owner's attitude is not so nice. booking.com paid the first night cost due to I'm lever 3 customer.

the place is really clean, location at the town is really nice close to the little river, the owner of the place/manager responded to our request promptly before coming that we could use the family room for 3 people although booking allowed us to book it only for 2. nice deserts after every meal

the fact we’ve read on the hotel’s website the entrance to local wellness/sauna/ spa is included in the price but when we arrived we found out wellness was temporarily closed. We booked this place mainly for this but when we found it out we were little disappointed. Maybe if they have mentioned on their website they provide this option also to write that spa is only open during certain period of time, I would appreciate it. During breakfast I would appreciate not only cold options but maybe some warm options too- omelette, porridge etc. Slight change in repertoire would help too. Also we’ve read on the hotel’s website they provide more options for dinner but for us it was only vegetarian or 1 meat option. I don’t prefer certain types of meat they serve but didn’t have a choice to have anything else. However when I mentioned the last day to them I wouldn’t like the pork to eat for the 3rd time in a row they offered us turkey meat.

If you are not speaking German language avoid it to go there, the owner they don't won't to speak and help as to understand nothing in English( as we found out they speak and understand English). We have book family room with balcony we have received room with out any balcony we have try to explain to the owner the situation and they start shouting to as.. Of course in german language... Witch is not professional way to talk to same guests witch they pay for their holiday (we don't staying for free) Breakfast is same everyday no any options of toasted bread, omelette, bacon or anything hot just cold. Dinner you have option for one soup, 2 main course to choose and one dessert.,nothing else in case you don't like it. We been staying for new years and is nothing been special then other days just normal rush day for owners just eat and go... Not any atmosphere to keep you in and feel like in holiday and celebrate...