A beautiful family owned and run hotel, very friendly/helpful/informative staff, very clean and well looked after property. Food excellent and a different menu everyday we were there (2 weeks). Cakes, Desserts & Soup available every afternoon between 3pm-5pm (unfortunately tea or coffee not included). The family also own & run the Innsbrucker Alpine Hutte at 2,369m up in the mountains at the foot of the Habicht mountain, they offer one night free stay here, accommodation is basic but it was a wonderful experience accompanied with excellent food & hospitality. I want to express my special thanks to Receptionists Viktoria & Andrea for their warmth, smiles, interaction & helpfulness. To Phillipe for his welcoming attitude, always grinning, easy to talk to and extremely interactive, thanks Phillipe also a mention to Thomas & Rade & the other waiting on staff for their warm friendliness & attentiveness & last but not least, the young lady who cleaned our room everyday and set-up the cups & saucers, thank you so much you're all a shining example and a great asset to the hotel who should be very proud to have you under their wings.

Sadly they don't provide any air-conditioning in the rooms and unable to provide plug-in fans, it was extremely warm at night in the room after having 2 weeks of glorious hot weather, we were able to leave the door to the balcony open to allow cool air in from the outside. Unfortunately, Tea & Coffee making facilities are not available in the rooms but we were able to borrow a kettle from reception and the room maid did a fabulous job of ensuring we had cups, saucers & teaspoons setup everyday in our room. Thank You. We had to buy own tea, coffee, milk & sugar.

Great hotel, lovely people working there, super facilities, beautiful room, super good food (both breakfast and dinner in halfboard + Apfelstrudel in the afternoon). Super dog-friendly. Very nice dog-walk possibilities right out of the hotel.

Relatively far away from skiing areas (30 mins by car to Gletscher, 10 mins by car to Schlick2000) - but all good manageable, just be aware you need to go by car/bus.

very kind staff, food was good both for breakfast and dinner. garden and pool beautiful

standard room is bit too small, the bathroom is definitively not nice: too small, uncomfortable and i didn't like the soap dispencer. the standard room I had was on the main street without a balcon. SPA is not nice at all, the sauna is very small and useless.

Very friendly staff - our children adored Andrea, she was the ‘sunshine’ our children said. We enjoyed the wellness facilities. It was very convenient that the ski bus is next to the property. It was great that we could buy the postcards and stamps and leave the cards at the reception. The children playroom was fantastic. And we very much enjoyed the food - a huge Thank You to the kitchen team, you did an amazing job, you are very creative, you make simple food beautiful and delicious!

Charging for table water.

Food was simply amazing, Facilities were well equipped, clean and comfortable. Sauna was very nice while indoor pool was big enough for several families to use it at the same time and with few hydro-massage functions which were very helpful after a long day of skiing of hiking. Children's playroom was somewhat small but had a nice climbing wall and few toys/games/books for the little ones. Not intended to spend hours there but enough to occupy the children while parents can enjoy a drink or finish the dinner in peace. Outside was a nice playground which can be handy during warmer months. Staff was friendly and very helpful. Ski room was very "user-friendly", even sport shop was 20m away and bust station 30m, perfectly optimized to just grab your skiing gear and head to the cable cars in a matter of minutes.

Room was too hot and we couldn't find a way to regulate the tempature, it was simply too hot during the night and as it was a winter time it was not an option to keep the window open for the whole night. To be fair, we did not pursue the topic with reception, perhaps there was a regulator somewhere hidden which we did not find. :) Otherwise, amazing room.

- comfortable room, silent and warm - all in hotel is clean, rustic and elegant - dinner is a very good surprise: a fine dining dish: delicious salad at your discretion, a surprising aperitif delicately cooked, a delicious soup, main course meat or fish precisely cooked, a tiny savory desert and, for gourmet, a cheese plate at your discretion - all personal was polite and respectful - cleaning the room during breakfast - spa, massage with very professional personnel, a comfortable salt sauna - free ski bus for all slopes in Stubai and station a minute, 100m from hotel - useful ski room at ground floor

the water temperature in the pool was too low for our preference.

My daughter and I had a fabulous stay at Hotel Stubaierhof during the first week of 2023. We flew direct from New York to Munich and took a train connection from the airport to Innsbruck via Munich East station (about 3.5 hrs total). From there the Hotel staff came and picked us up in their shuttle (about 25 minute’s drive). The journey should be quicker via rental car (about 2.5 hrs drive according to Google maps) just check first in case you need to apply for an international driver’s license for Austria. The hotel staff were super friendly and helpful. The hotel itself is beautiful with traditional wood carvings and wellness amenities although we spent much of the time on the slopes of the Stubai Glacier. The breakfast is a must and provides an excellent start to the day. In the afternoons from 3-5pm the hotel hosted a selection complimentary cakes (Kuchen) which my daughter loved and turned out to be the perfect combination after a big day of skiing when paired with a nice cup of tea. The town of Neustift is cute, had an outdoor ice-rink and a decent number of restaurants for its size. You can also take bus that runs frequently into Innsbruck (45 minutes) for 4 euros each way to enjoy a bigger city feel for an evening. We stayed for 4-nights with 3-days of skiing and planning to return for a longer stay with the whole family.

A beautiful family run hotel. Everyone was so lovely and friendly. It felt very cosy.

Only the pillows. I think it is an Austrian thing the pillows were very soft. It happened at another hotel too but everything else was perfect.

Excellent location just outside the town center. Traditional alpine decor. Great breakfast. Outdoor heated pool with jets, plus indoor pool and spa areas. Wonderful staff on every level!

A little noisy from the main road out front.

Everything was nice, clean and comfortable, but first and foremost the straff was extremely helpful and attentive! A baby bed was prepared for us in the room even though we had forgot to ask for it... many great tips on activities was provided (and a free pass for the lifts in the area), and when we forgot a minor personal item in our room it was promptly sent to our home. First class service especially by the front desk staff.

While offering free charging for electric vehicles is great, we were not able to use the chargers since the parking spaces were occupied mostly by non-electric vehicles.