Exceptional spa Welcome drinks Clean and spacious rooms Delicious free cakes from 2-5pm Waterbeds and lounge areas are always stocked with refreshments (apart from coffee which is not free) Restaurants nearby - Bottega is the best Easy to book transfer to Innsbruck - we booked 10 mins before leaving

No bath robes at breakfast but dogs allowed Nudist only section for spa - mostly old men Outdoor jacuzzi was full in the evening You have to pay for coffee even the pods in room Staff could have given more information about activities - tobogganing requires own helmet and ski gear Lack of tour and general information about hotel such as being able to order breakfast rather than just the buffet Sensor in the whirlpool is underneath sign and hard to spot

My wife and I have travelled to dozens of countries and stayed in some of the best hotels in the world. We can safely say this was our most favourite trip ever. The staff, the facilities, the location, the rooms. Everything was 5*.

There is nothing not to like. If I could be extremely picky I thought the monkfish was a little tough one evening and the burger was not the best I've had. But I'm really trying to find fault where I cannot! Perhaps the TV could be better but is that really why you go here? Also, there were no coffee and tea making facilities in the room, but again - that didn't bother us.

Second time at this hotel as we returned following our first visit in 2024. Loved the hotel then and loved it even more this time. Amazing spa, incredible food, and a great location in the valley. We got a bigger room than expected which was fantastic. Just a amazing hotel. Staff are really great as well.

My only little request would be for some more modern weights in the gym 😂 But sometimes it's good to use an old school iron bar every now and again lol.

Everything - this hotel is amazing. We loved it so much. First time here but will definitely be back. Loved the free travel card as well giving you free access up the numerous cable cars and local transport in the region. Our room was gorgeous and really big. Food amazing and the staff are great. Finally, the spa - perfection.

Minor minor point, didn't realise the coffee pods counted as part of the mini bar bill. Not experienced that before but like i say, it's so minor. Loved the hotel.

Spa ia very special here, But we already knew this. Thats Why we came.

Quite expensive Food wasnt very good. Also dinner and also breakfast , just normal, we been here before covid and breakfast was better. Dinner and a la carte menu i didnt like. It wasnt here sometjing bad, But also not anything i like.

The attentiveness of the staff was second to none - nothing was too much trouble. The facilities & range of services was also excellent. Big rooms with gorgeous views. Breakfast was divine with the best scrambled eggs we've ever tasted. Would definitely re-visit for longer - 100%.

Everything was spot on.

Staff are always happy to help, smiling and well skilled. The outside pool is heated and great, same goes with jacuzzi. The food is also tasty and the buffet that often accompanies the a’la carte menu is of outstanding quality and diversity (e.g oysters). The sauna area is large and provide for multiple relaxation lounges etc. The hotel provides daily tranportation to / from the glacier which is a nice feature when you choose to ski (november - may). It is overall an outstanding property at the ultra-lux level which comes at a relatively high price tag but it is definately worth it!

Everything was at a top level.

Rooms was very nice and spacious. Very good spa area (despite confusing for some in textile free and not).

I always judge the overall experience by how the hotel handles your departure. On arrival everything is taken care off but on departure you are left on your own demise.

Super friendly, well trained staff; excellent spa facilities; wonderful dining experience. Although the hotel was fully booked, it did not feel crowded and the staff went above and beyond to give us an amazing stay.

great food, a wonderful wine collection, lovely and very professional staff. Owners were very friendly and took the time to personnally welcome guests. They asked us if everything was ok after a few days -lovely location for people who wish to ski, walk or just chill - An amazing place, we could not fault it in any way - it was perfect

We loved everything - so answer is nothing !