Good spa area, very clean and modern, very attentive and friendly staff. Beautiful surroundings.

It may be a small Detail, but I can’t understand why during afternoon cake buffet (which is free) they charge extra for coffee, when that same coffee is free at breakfast. Seems a bit petty, especially considering the room prices. Either include coffee and cake, or don’t. Also, allowing non-EV cars to park in front of - and thus block - the EV charger is also a nuisance that could easily have been avoided. Lastly, it seems unnecessary for the spa to run out of fresh towels, or tea cups at the tea bar. Again, easily avoidable but annoying.

The staff was very friendly and always with a good attitude. They helped us to check in and settle quite fast and provided all information and support. They were very attentive to our needs. The view is another best thing there: both from the rooms and from the dinning area. SPA area is made in the way that there would be enough privacy for all the guests.

The only thing that could be improved from my perspective is treatments in SPA area (massages). It was not something I would like to try again and it did not provide the relaxation I was looking for.

Great facilities and wonderful staff. It hardly gets better than this! You really get the feeling that the staff really cares about your stay. They remembered my choices for breakfast, tried to figure out our wine preferences based on initial choices, knew when to offer their services and when not to. Can't recommend this establishment enough!

Really all was perfect.

Amazing wellness area and pool. Lovely rooms. Very comfortable beds. Best hotel breakfast I have enjoyed: Prompt friendly service and wide selection of options at buffet or to order and which is produced in jig time with a smile. Endless coffee as you like it. Beautiful selection of foods. Breakfast as late as 11am if you take a day off the slopes. Hard to credit the scale and quality of the mid-afternoon gouté that is provided at no additional charge. Staff were invariably pleasant. Seating for a large family (11) was no issue. Invited guests from next door hotel (same group) was without quibble. The Maitre was a great help with wine choices. Dinners were varied , delicious modest portion sizes of many courses and of the highest quality. Daughter leaving early was whisked by Patron to the train when taxi was late arriving. Discrete attentive service in a family hotel atmosphere but without intrusion.

The bar area is very pleasant but it is rather small and sandwiched between the several dining rooms. The alternative venue for family gathering is a library/lounge facing the reception desk, but it is often used for diners a few couples with lovely pet dogs, so not really available comfortably for a group before dinner though a lovely place for cards and a late drink.

Beautiful hotel, spa facilities are stunning, food was delicious, staff were so friendly and lovely walking routes closeby. They gave extra touches e.g. welcome drink, leaving gift, upgrade, which we really appreciated. Would highly recommend

Nothing!

- stunning location - super friendly staff - clean - beautiful spa & wellness area - delicious food

- construction site next to the hotel - got a fantastic room upgrade but did not redeem for the noise

-breakfast was great. a lot of options. very nice room and you can seat in a good weather slso outside.

Hotel Sonhoff is the best place to enjoy the Austrian Alps. Accommodation and staff are the best! We will certainly go again soon!!!

Nothing

Lovely place, great pool, excellent food, and very friendly staff.

excellent service and food; nice spa area