We received a warm welcome upon arrival, the receptionist took her time explaining all facilities and timings, even asked us if they could support in sorting out dinner reservations. The rooms were so clean and cleverly decorated. The bed was comfy, bathroom was amazing and the room itself had all you need. The hotel is located in the centre but there was no noise to be heard. The cocktail bar was amazing and very inviting.

Hotel Beila was an extremely well-appointed hotel, any easy stroll from the train station and located right in the middel of town. Family-owned, the staff were friendly, efficient and helpful. I lost a ring of great sentimental value and they managed to find it and return it to me by post - wonderful service!

How can I fill 2 or 3 sentences when I have no complaints whatsover? How about saying that the reason that I lost the ring was that the bed was so comfortable that I overslept and had to rush to get showered before checkout?

We love everything about this place, the staff who reply to messages in minutes, the wonderful rooms, coffee&tea in the room, view, location, cleanliness just everything. The hotel is very modern and there is just no better place to be. Cannot thank the staff enough, they help with anything and our stay is always smooth. We love this place.

The location of the hotel was great and we were particularly happy with the controller pad of the shower, that was situated OUTSIDE of the shower area - it was so well-thought, I wish every hotel had that! I also really appreciated the free parking in the town of Bilzen :)

I missed a toilet brush - a simple, but unmissable object :( There was a lot of dust in between the "railings" of the bed - if you choose for such a designer option you need to be cleaning there too :(

Modern and clean. Great location in very nice town. Good parking.

It is very modern so you need to take your time to get used to the novelties. In one night you probably cannot do this. We stayed 2 nights and got the hang of it especially the temperature setting and the super de luxe electric toilet!

The hotel was so wonderful. The rooms are beautifully appointed and comfortable, the bathroom was so modern and there was such good use of space. The staff (who I assume are also the owners) were so lovely. Nothing was too much trouble and we got excellent tips for dinner.

Nothing, it was perfect.

Personell always available, absolutely wonderful and dedicated. Room decor, comfort and location luxurious and completely stunning. High tech bathroom, mood lighting, available coffee and tea in room. Room cleaned everyday. Brilliant experience.

Everything. Perfect, beautiful modern hotel with LOVELY staff who reply to texts in minutes and help with anything. 10/10 best place we have ever stayed and we come back every year .

A beautiful hotel, very modern inside. All the desk staff spoke great English and were great giving advice on things like parking, all the good restaurants to eat at.

Nothing to dislike, a beautiful hotel.

Room and bathroom.were lovely, staff and breakfast also, great. The toiletries smelled wonderful!

Slippery shower floor and the fact that the aircon wouldn't go below 18⁰, also a couple more coffee pods would be great.