Everything

The fact that I did a wire transfer, gave proof of the wiring from my Bank account (SEPA Rule in Europe: a wire transfer MUST be instantly, from any bank to any Bank, they can however set the valuta value on a few days later, the money however is instantly on the other account). The hotel Management did not accept it, because SEPA is a Rule, IF the Bank engages to it (it is voluntary, but if you engage, you must follow the rule).. So I paid twice... They did, however, return the money in cash before I left. They work with a french bank... that says it all...

Great hotel - really good location in central Hasselt and convenient for the town centre, restaurants and museums etc. Lovely breakfast in the morning and the air conditioning was a real bonus in the hot weather! Would happily stay again next time we're in Hasselt.

Nothing to add - it's a town centre chain hotel, and provided exactly what we needed. It's more a kind of business trip kind of place, but Hasselt isn't exactly on the tourist trail, so we were glad of a comfortable base!

Very good location, bright and comfortable room, big bathroom. Really friendly and helpful staff. Free water and coffee, this is really great. In general - this is a really lovely hotel, furthermore, they allow having dogs here. Also, I value an early breakfast possibility.

Same breakfast every day, nobody could make a cocktail in a bar, though cocktails were on a menu. Cleaning staff does not leave the promised 5 euros coupons when you ask not to clean your room. Apart from that, I really don't know what to complain about.

What can I say, other than to repeat that I feel at home here? I now stayed 10+ times at this hotel. And the people are just so friendly and forthcoming. I am a disabled person in a wheelchair, and no hotel can tip at the accessibility this hotel has. There is ALWAYS free coffee of any kind or hot chocolate, tea, etc. Rooms are top clean, any problem is immediately addressed, with kindness and professionality.

There is not anything to not like. it is just perfect.

The location was good, I could reach the places I wanted by walking 15 minutes max. The bed was very comfortable and the light switch were good placed, it didn't have to get out of the bed to turn them off. The bathroom was really nice too, the shower was my favorite.

Either the walls are too thin or the doors close too hard as the wall would shake every time the person next door would get out or inside the room. I suggestion would be to offer snacks at the bar or something food-related, and I didn't have many options for dinner.

The breakfast was lovely and I loved the tea and coffee making facilities that was available 24/7 a great option. My daughters particularly enjoyed the hot chocolate. The location of the hotel was perfect and was central to visiting Hasselt. We would definitely visit again if we return to Hasselt The room was very spacious and the bathroom facilities were excellent, a superb shower!!

The room was a little warm and we struggled with the air conditioning. Also downstairs in reception was also uncomfortably warm at times.

This is the ever best hotel I stayed in, and I stayed in hundreds. As a handicapped person, I don't know any hotel in which I can move this easy with my wheelchair. It is simply exemplary!

I sleep very light, so the noise of the AC, keeps me awake, but I can turn it off, which I discovered. So it was in fact my ignorance.

Spare clean rooms, very friendly staff, free coffee, tea, chocolate, water, you get the 5 euro voucher for not using the cleaning room service. Very nice decorated modern place, in the middle of the hotel is outside backyard which is beautiful. Love this place. Great price too. You can bring your pet for just 9 euro per day.

All was good, except in the morning a garbage truck and a sidewalk cleaner started a competition "Who will make more noise"

The hotel has only a parking garage, so we had to search for an open parking place for our bigger car. Luckily, there is a parking place just in 5-8 minutes walk, offering free parking on Sundays.

The breakfast was delicious, though with limited variety. The room was cozy, and the location was excellent—just steps away from a large parking area. The staff was very friendly, and check-in was super quick.

Nothing major, but the on-site parking was a bit tricky to use due to its small size, so I couldn’t park there.