Whole resort is perfectly kept and it's bueatiful there. Staff members are very polite and helpful. You will surely meet some big lizards out there, but don't worry, they are scared of you much more than you could be. There is great restaurant "Gem" so you don't need to go anywhere else and that's what I suggest you.

There are two things I didn't like: 1. Sand flies - you should be aware of them especially on mornings and evenings. They will literally eat you alive if you don't care. I wish somebody told us about them 1st day, so staff members, please keep it in mind as many people don't even know about sand flies. 2. The location is not perfect until you want to spend entire time there (which is not a bad idea). It's about 45 minutes to the city and more than 50% of the road is full of holes, so you can't drive fast. You can also use taxi or hotel taxi for 50$/San Pedro Town.

Gian had us all set for tours and everything we needed to enjoy our stay. Scuba, snorkeling and island adventures. Samuel took a coconut from us and brought it back all cut up and ready to drink the milk and eat the coconut. The restaurant (GEM) was excellent. Everything we tried, breakfast, lunch, and dinner were all excellent. he security staff talked to everyone and had a good command of everything happening on site. Everything was as it was supposed to be. There were no worries. Just enjoy your time.

Around 5:30 pm/dusk. The bugs come out in force. You need jungle strength OFF in order to beat the bugs. The Sargassm/seaweed was at its peak in the ocean. It makes swimming from the beach impossible.

The property was clean and well maintained. The staff was very friendly. The pools were lovely but a bit small. All music at the bar was off by 9 pm making for quiet peacefull nights.

There were not enough loungers around the pools or at the beach area. The road to town was terrible, very bumpy and muddy. The mosquitos were very bad so be sure to apply bug spray as soon as you get there. The restaraunt menu was very limited so travel to other restaraunts was necessary.

We were looking for a quiet and peaceful place, don't look further. This is THE resort to relax and unwind. Very nice surroundings, beautiful beach, perfect paradise setting. The unit we were at, is very nice and equipped with all you need. Three swimming pools, kayaks, and paddle boards, as well as bicycles available for free. The restorant is preatty good. Food is excellent. Servie as well.

I got bitten by sand flees or flies. almost eaten alive :). I was told that the best way to prevent it is to use the baby oil (before) and not to spend time on the beach before the sunset. The resourt is far from San Pedro, that can be a challenge if you don't have a golf card, and want to cook your meals. So , be prepared.

The staff was very nice Aden was awesome. Very helpful and housekeeping was patient and understanding when we wanted to sleep in. The ground keepers were very nice as well. Would recommend to others and would come back. The Gem restaurant was a plus and was very kind and helpful. Food was really good as well.

The Mosquitoes.

Great staff, secluded location (maybe a little TOO), good food and market choices nearby, comfortable living arrangements.

Not the property, just the new reality of the sargassum seaweed that takes over from March to October. You can get through the floating weed, but its side effects are tough. Love the place, time your visit!

Amazing! Loved getting picked up at the dock for a couple of our excursions. Penthouse perfect for the 8 of us. Separate showers and toilets in all the rooms. Big balconies to hang out. Did my Tai chi facing the beach off third floor balcony. Pools to choose from.

Third floor shower I could not get warm water.

Not enough umbrellas

I enjoyed the friendliness of the staff, and I loved my bungalow. The one thing I would always remember how everyone made my visit so memorable this was the best birthday weekend. I will be back soon.

There was not nothing to dislike about being in paradise. The location was perfect away from the crowds, the beach was not crowded. If you had to dislike anything about the resort is that I did not stay long enough.

The location was a little far away for our liking, but being the first time there, it was perfectly fine overall. Had meals at the restaurant 2 or 3 times & they were great, seemed reasonable priced

The 2 days that we took time to go to the adult pool, there were lots of bugs & debris in the water, so we really didn't get in. The other part about the pool specifically was the BLANKET of mosquitoes near the pool, made it nearly impossible to sit still