We had booked somewhere else fancier but the pool and gym were out of order so found this place with limited research. They accommodated us at the last minute. It isn't fancy but it is comfortable, and the best part is the staff! They are so welcoming and friendly - even with a language barrier they did everything possible to help us and make our stay better. They booked some trips for us too which were both very good. The swimming pool is also a very good size which is hard to find.

The breakfast could be a bit better - scrambled eggs swimming in oil and no labels so hard to tell what was vegetarian. Also not a negative for us but the place takes large tour groups so for the first part of our stay there were a lot of children around in the morning and evening.

The pousada is very cute and the staff were friendly and helpful. The rooms were clean and tidy, looking well-maintained and matching the photos. The pool area is big and well-organized, with towels available at the front desk. The gym and games room are good for the rainy days and evenings! The breakfast was good, with a wide variety of cakes and fruit, plus breads, eggs, sausages, cheeses, cold cuts, and probably more things I'm forgetting.

It's a reasonable walk into the historical center, which is not great when it's raining. There are also no mosquito nets for the windows, which is a shame as it would be nice to leave the windows open for the breeze, just without the bugs.

Recently, I brought quite a few friends with me from germany as well as from California. Everybody told me that it was the best experience of their entire trip. It sure makes a big difference when the first people in the morning are such cheerful, friendly employees.

I could complain about the 1 day rain we encountered, but again, it's so great to be near the historic center. It only took a short walk with an umbrella to have a wonderful time.

After staying here a few times now, they upgraded my room to a suite with a Jacuzzi.

The rain, but at Condessa, you can still enjoy your stay because it has a lot of covered spaces instead of being stuck in your room. It's also in very close walking distance to the historic center and you can borrow umbrellas from the reception for free.

Friendly and very helpful staff. Great location close to the town centre. Nice pool. Breakfast was good. Easy to book tourist activities at the reception

Shower pressure could improve. Beds were uncomfortable although we travelled with another couple and their bed was perfect so we may have been unlucky with the room we got.

I was staying nearby at accommodation that had cobwebs and hadn't been thoroughly cleaned. It was also raining so I needed a clean place to stay where I could stay through the rain. The room was super clean and they have a pool, gym and sauna, which I made maximum use of during the rain. Lovely stay.

The sauna was a bit broken and needed a refurb but it did the job.

The staff are friendly but not all speak English.

We stayed for 2 nights but they didn’t come to clean the room/change the towels.

Best location, nice staff, good parking, good breakfast, large pool.

The pool could be kept in better shape!

A charming pousada with nice pool and comfortable beds.

The shower had a bit of pressure issue but it was still functioning ok to have a shower, it just took longer

Amazing breakfast, nice pool, beautiful property

Lack of sound insulation - it was a bit too noisy overnight.