Friendly staff. The room was clean; the bed was comfortable. Hot water in the shower The A/C worked well in the heat of summer. The room came with a safe and a mini-fridge. The breakfast was surprisingly good: various options of eggs, yogurt, jam, bread, coffee, and pastry.

The room wasn't sound-proof; I could hear the street noise through the window, and very clearly hear the hallway noise through the door. The faucet in the bathroom sink is annoying: you have to press it down and it pours water for about 10 seconds and then you have to press it down again for another 10 seconds of water. I understand this design for a public bathroom but a hotel bathroom should have a normal faucet. Also, it only had cold water. Lastly, the hotel receptionists barely speak English; given that barely anyone speaks English in Sao Paulo, it would be nice for the hotel staff to speak some English to give the hotel guests some local suggestions.

Very comfortable room. Hotel staff were extremely nice and very helpful when answering our questions. Great stay for the price!

Breakfast was a bit simpler and smaller than other hotels in SP but reasonable given the lower price of this hotel. You may need to take Ubers to get around because the doorman advised us it was not very safe to be waiting or walking on the street outside at night.

Very excellent location, the staff is very helpful and accommodating....loved our reception they treated us well despite the language barrier, nimemapenda na Asante to all staff.

The hotel is new and very clean despite the soft opening and on going construction we had everything we needed for our stay.

Great upgraded hotel in a good location (walk distance to Mackenzie Uni and Veridiana pizzaria - one of the best in Sao Paulo). The aircon need updating - too big for the room and too noisy. The emergency light is annoying to sleep Staff is great and unfortunately, you need to pay for parking. Overall, a great experience.

Emergency light flashing all night, old aircon and had to pay for parking.

Good place to stay in São Paulo. Clean, Staff Friendly. Suite king size luxo: same as the others rooms only difference is the bed size.

I didn’t expect to be in a small room when I booked Suite King Size luxe. Too much expensive for same space

Beautifully renovated rooms. Very spacious. Very comfortable bed and pillows. The breakfast was small, but sufficient. Better than most hotels I already stayed in Sao Paulo. Reasonable price and good location in Higienópolis.

Nothing I can think of.

The staff is extremely kind. The space is very clean and the location is convenient. You do need to plan on eating out, the kitchen is for refreshments. But I think that’s advertised.

All of the staff were friendly and welcoming even though they all didn’t speak English! And we don’t speak Portuguese!! Every one was helpful and cheerful.

Nothing. All was good

Location is great, facilities are brand new, super clean, bed is very comfy, staff is present and polite. All in all, excellent value for money.

No biggie, but the rooms could have a small closet or space for hanging clothes.

The staff was very friendly and helpful.

The shower wasn’t great … we managed to get hot water but only the small shower was working properly not the main one.