Really peaceful and perfectly situated at 2mins from the beach. Breakfast is really good. We started the season with some "A la carte" and then got a full buffet with really good pancakes and waffles. The spa area is really nice, gym as well and everything looks new and clean. Staff is lovely, efficient and welcoming.

New hotel and very clean rooms, with daily cleaning and towel replacements. The staff is very friendly, multilingual and every probkem is addressed immediately, with direct amd proactive support from the hotel manager.

The access card did not work and we had to use the physical key, but this was a minor issue.

Great place, great service, friendly staff, excellent breakfast.

Price could be a little better as the beach is a little far and beach is not that good itself

Excellent : location, room, facilities, staff (very helpful and polite), pool, bar, parking (30lv for the underground parking, with a designated spot and ample room to maneuver). The hotel is excellent, the location is perfect (50m to the beach, perfect for families with children). It is both close enough to the "hot" places, and at the same time - we had very quiet and comfortable sleep. The pool bar makes excellent cocktails. The staff - from front office , through bellhops and maids - are very helpful and polite.

This will not lower the score and it's more of a personal preference - the modern design of the bathroom is great but...the doors of the bathrooms really need to be all the way up (unlike a stall, but a real closed off space). This is not a negative comment, but a remark.

It’s just great! If they can change the music at the pool will be much, much better. The music now is either heavy drug after party or top 40s. Neither of it fits the estate and the style. As well as the music goes from normal to very high volume. I have spoken to the receptionist and one of the managers but nothing changed. This is my 3th or fourth stay.

Almost everything

Very clean and quiet place. The food was very delicious. The rooms were cleaned daily. Very close to the beach.

Expensive drinks.

Siena Premium Retreat was simply the best hotel we’ve stayed at so far. We usually don’t give high ratings, but everything here was perfect – the room was spacious, modern, and spotless; the location was quiet yet convenient; and the staff were incredibly kind, attentive, and genuinely welcoming. We especially appreciated how thoughtful and accommodating everyone was, even with our 23-month-old toddler. I wholeheartedly recommend it with two hands!

The hotel it is close to the beach (like 5 minutes away), designed carefully and nice generally. Nice big room, nice design of the room, good quality mattress. Area it is pretty quiet so you can relax in peace even in the high season. A grocery store it is nearby and most of the restaurants in the same area (+/- 5-20 minutes walking). Breakfast was excellent, good quality coffee and large variety of tea and juice. Parking near the hotel also was available in a closed parking lot and with controlled access. Some services are as expected (breakfast, cleaning, room service, availability for information's from the lobby personal). Breakfast was almost the same every day, but the number of options was big so no problem for us, after 5 days some options still remained to be tested in another trip. To be honest I had no idea what else they could supply for breakfast. Massage was fine or more than fine, a little unusual but that's why I try it in different places. They do allow pet along with the owner so good to know that they respect that promise. Bottom line: we will be back and definitely recommend it . Also the Lozenetz it is a small town but a very nice option to relax at the Seaside. The outside temperature was more agreeable than expected, nice breeze and pretty strong waves all the time. The AC unit in very good condition, functioned as expected.

Unstable slow Wi-Fi connection in the room, frequently disconnecting, useless for business video connection, I planned to work remotely it was impossible. The Spa (Jacuzzi, Steam bath, sauna) it is available only as a pay option with prior reservation . Pet friendly tax: 45 LEV/day.

- the resort is great with free secured parking - the staff is very friendly and attending - the food at the restaurant was very good - the breakfast is very tasty, you have a lot of things to choose from and it is different everyday - the pool is super clean - the room is spacious, was cleaned everyday - the towels were changed everyday and the amenities were replaced - the reception staff were very helpful and help me organize a surprise for my husband - 10 out of 10 for their effort

Spacious rooms(we had a family room), breakfast buffet very rich with fresh local food as well! Special relax area in the swimming pool where children were not allowed. Extremely helpful and friendly staff! Location is great - 50m from the central beach and 5 min walk from the Lozenets center.

Minor nuisance - we were with a baby in one of the rooms and half of the days they keep forgetting to give us towels for the baby too. Easily resolved when I called reception, hence not really a problem. More of a suggestion for the hotel cleaning service.