Amazing place, we had a great time, the food was very good and the service was awesome. The staff was very efficient and friendly. We loved the evening shows that were put on. The room was quite big and nice. Everything was very clean. The water slides were very nice. The food was a lot and quite varied, you could find something for anyone, no matter their preferences.

The Wi-Fi almost did not work for us, at least not in the room. The water pressure for the shower was a little weak. The desserts were a little bit disappointing, except for the pancakes for breakfast, those were delicious.

This large and quite busy resort is actually 3 hotels all part of the same group sharing the same leisure facilities which is good because you have many different choices of pools and restaurants available. There is also access to the beach from the hotel grounds (but on our deal you would have to pay extra for a sun bed on the beach). It is definitely a family oriented resort with many activities available for kids of all ages. We had no issues with the room and found the food to be of a very good standard for the price point. We were happy with the all inclusive and there’s plenty of options for between meal snacks and drinks. Restaurant staff were friendly and efficient. Overall we had a very nice stay and would definitely consider returning next year.

WiFi was a bit weak, (could barely get a signal on the room’s balcony) we found the ice cream to be of low quality and the coffee wasn’t great - I think it was made using powdered milk. This is definitely nit picking though

Maybe the best all-inclusive hotel at the Bulgarian Black Sea coast. There are so many kiosks in the garden where you can eat various and delicious food like paella, panini, burgers, fish and chips, etc. The sandy beach is lovely, there are many pools and the aquapark is open for a long time (3 hours in the morning and 3 hours in the afternoon, which is longer then in other similar hotels).

The concept of the thematic Chinese restaurant is totally wrong. You have to choose all the ingredients what you have to cook for yourself and the waitresses have absolutely no idea how to do this and they cannot help. The result was a disaster: some ingredients were not cooked at all, while others were overcooked. The best thing what could have happened to it was throwing the pot away and we went to the main restaurant to have dinner.

Food was good to very good. The strangest thing in the first days, was the fact not all the products have been found to Palace comparing with Mare restaurant (for example the honeycombs).

Changing the room from Sol Mare to Sol Bay without being informed us. We noticed this at our arrival at the hotel while they moved from one reception to the other in order to get our room. Probably because of this modification, they offer us a room with a partially view to the sea and also gave access to Palace all facilities except the main pool.

The hotel is not that impressive. The facilities are ok. The room was always clean and for this I would give a 10. The food was acceptable, the pool for this hotel was not that nice, especially the sunbeds area. However, we were able to pay some extra money to upgrade our package and use the sunbeds and the restaurant from Sol Nessebar Palace, which are much better and fitted our needs.

The pool and the sunbeds. They look cheap, as from a 3 star hotel

The staff was friendly and spoke decent english to understand each other (the ones at the reception spoke very well). The room was clean and when we had an issue, they addressed it immediately. Beds were big and comfortable. Food was varied enough (pizza, pasta, fish, pork, chicken, beef, salads, cold cuts, cheese, fruits, breads, soups, specialties), but either a bit too spiced or not enough in my opinion. The complex is right next to the sea, with 3 access points. In the evening, after the pool activity dies down, they have various attractions for kids and the shows are quite entertaining.

The food is done in very large quantities, to handle the number of people, which has an effect on how much the cook can pay attention to the quality and seasoning. If you're unlucky and there are lots of waves, the sea shore get covered in algae, making it hard to enjoy, but the local municipality actualy tries to clean it up daily with machinery. They have daily sports competitions at the kids club that they give prizez for at the end of the day, but they take up most of the pool time for it...

There are 3 hotels in the Sol area - Mare is one of them. Our stay was really nice except food. The pool and slides were 1 min walk from the hotel. The pool was nice opened from 9 till 7. Slides (opened 9:30-12:30, 13:30-16) were great, especially rocky river and the blue once. Nice lifeguards watching guests safety. There were a lot of activities for adults and kids during the day including kids club and nice evening show started at 9:30 just after kids disco - different show every day. After closing the swimming pool your kid can take other activities in reasonable price (e.g. water cars for 4 leva). There were some places serving german food, fish and chips, ice cream and so on besides the main restaurant. The beach area was also nice with plenty of loungers and play ground. Our room was clean. Waiters did they job really great.

The food in the main restaurant was a little bit tasteless. There were small range of food for kids. The changing room after check out was dirty and awfull.

The staff, the waterpark and the room (bit old) but great for kids. They have nice specialized restaurants, and there are so many all-inclusive food options that are well adapted for kids. It was great we will be back for sure.

The food is not suitable for vegetarians since they use butter in everything, even pasta without sauce. The food is fresh but overcooked. But - there are salad and other veggie options, but for hot food, it is a bit problematic for vegetarians.

Everything was close, every day you find some program to do according to your interest. Food was just perfect! But if you miss it, you'll find at some stations small things. Slides are very good and pools are children friendly. Clean rooms, beach towels.

It was confusing why you can't use umbrellas in front of other hotel of the complex, even if they are free. Beach was close, but small. No offer of umbrellas, only for 5*.

Room was airy and pleasantly decorated. Cleaning service and food overall was ideal. The kids activities organized were also a nice surprise. The aqua park and sport fields were also great. The Gelateria was also a very nice amenity. The possibility of not attending the regular meals and eating near pools/playgrounds was very nice - but be warned! for pizza or wurst/pretzel at der Biergarden you have to wait for a long time (they use only 1-2 small ovens).

None of the running treadmills in the gym were working and most articles were scattered allover the place. The changing room and toilets of the indoor pool are really looking bad. A huge contrast to the rest of the resort. The sunbeds and umbrellas at the Debarcadero beach were in really bad shape - sunbeds were cleaned but visibly worn and had no cushioning while umbrellas were half rotten. All of the food was exceptional except Paninis. They are a bad joke - a thin slice of bacon between 2 slices of lettuce and bread - we know you cooks can do a lot better!