The location, the pool area and the room was great but you can hear everything from the balconies next to yours. However, it's kind of a party hotel so it's understandable. If you are looking for a quiet place, this isn't it. There was a girl at the reception named Elif that deserves a special mention. She was the most helpful and accommodating person during our trip. Not that she did everything we requested, but she seemed to really care and did her very best to make our stay special. If Elif's boss is reading this, she definitely deserves a raise.

Everything requires to go the reception and pay an extra fee. Do you want to use the sauna? Make an appointment at the reception and pay €10 per hour. Do you want to use the pool table? Go to the reception and pay €3 to collect the token for the table. Do you need pool towels? Go to the reception and leave a €10 deposit in cash for each towel. Do you want to park in front of the hotel? Go to the reception and pay €10 per day. It just feels like the hotel is trying to squeeze every single euro from your pocket.

What we liked the most was that the pools were very clean and beautiful. The room had a good size, clean and very confortable. Some of the staff was very friendly, some were just ok. The food was fresh and great variety for everyone. It was the second time there and we would gladly go back there one day.

The parking is very small, not enaugh space for so many cars and extra payable (10€/night). And another thing was the air conditioning in the room...doesn't matter that it was old, but it was very dirty und unhealthy.

Really nice Hotel and staff. They were very helpful with all inquiries.

Only thing to note is that the music that is played during the day is the worst thing that has ever been heard by my ears. An endless loop of remixes with the same beat over and over and over…

This our 4th visit - nothing’s changed since last year - same excellent services, food and amenities. The staff are nice, accommodating, and for a change everybody seems to do well with English now. Pools are clean, room is cozy, bar is awesome.

The curly-hair gentleman at the front desk (Velin I think) is one of THE worst-prepared employee I’ve ever come across - zero communication skills and poor knowledge of what the job entails. He failed to scan our IDs properly when we arrived, and we ended up checked-out after a day - we had to go through the check in process again with someone else.

All good, clean pool, good music, kindly staff, good food , friendly tourists open for more :) 5 minutes walk to the beach

Drink from all inclusive is 5/10 quality and alcohol You must pay for brands. There are two parking spaces it depends on luck the furthest is a 5-minute walk away.

It’s my second holiday here so it means that I like the place very much. Value for money is amazing. - pancake maker Gentleman always makes my day

Staff is sometimes rude or/or uninformed: - the restaurant manager ( blonde lady) is rude, I accidentally walked in 5 minutes before dinner time and she started shouting with me and almost physically threw me out, I would have listened to something like “ please come back at 18:30” or smg like that) -receptionists don’t know basic things about the area ( where is the bus stop, where does the tourist mini train stops etc) - some cleaning ladies are shouting with people who want to go in in the wrong time to common bathroom - if I leave my food unattended for 1 minute to go for salad or a drink they always take it away and I have to start over

The outdoor area is fantastic. Lovely view from the terrace and very comfortable bed. 10 out of 10 for this. The pools were super clean, the sun beds as well.

The room has nothing in common with the pictures on the web. As well the corridors etc. Also the all inclusive was not that good. The food was really cheap.., not what we were expecting, same applies for the drinks.

The ambience in the hotel. Nice open area with plenty sun lounges around 2 big pools. Also plenty of shady places. Swings and hammocks make this place really special.The reception area also a great place to relax. The entire hotel plays great music. And the entire staff are extremly friendly and as a solo traveller that really counts! I also forgot something in my room and next day I was able to pick it up!

Maybe it's important to mention that the party season starts in July August. I came beginning June and lot of places where closed like the places right at the beach. So I stayed at the hotel and they had a great entertainment lined up. Not just the evening DJ party but also in the avo traditional Bulgarien dancers showed you their culture.

The perfect location with a nice view next to the beach. Comfy and clean

-PAID PARKING 15 leva per day -EXTREMELY NOISY SWIMMING POOL AREA AND IF YOU STAY AT ROOMS FACING IT'S IMPOSSIBLE TO SLEEP AFTER 09:30 AM -SLOW AND DISORIENTED RECEPTIONISTS

The staff had excellent behavior

The floors are strage