All staff members were very helpful, no matter the time of day. The breakfast was more of a continental breakfast with different types of breads, cold meats, cheese, yoghurt, eggs, and fruit. My bed was very comfortable and my room was very spacious. With air conditioning and a balcony. The feel of the hotel and the decor of the hotel was nice. Minimalistic but very effective. The location is within walking distance to the beach, local shops, bars, and restaurants. And last but definitely not least. The staff surprised me with a cake 🎂 and sang Happy Birthday to me. Definitely a birthday to remember as they made me feel very special 🙏🏽❤️ I would definitely recommend this hotel as a solo traveller.

Nothing.

The price , location and breakfast place was great. It is in the best cafe in Santa Maria - the voucher for 10 eur per person

The water was leaking outside of the bathroom and it was wet until the next morning cleaning

Very nice design (if you’re into that sort of thing?). The room was spacious and there was more than adequate space to put luggage away. Staff were very attentive and helpful. The driver was waiting for me on arrival. Also very nice that they helped me arrange a lovely restaurant to have my birthday dinner and a small cake and ice cream was provided which made me feel welcome. Breakfast was delicious and filling, usually kept me going till dinner time on most days. The tv was a smart one so I could connect Spotify and Netflix. AC was remote controlled and efficient (very useful).

Minor issue with drainage which was subsequently addressed.

Very attentive and helpful staff. The hotel is new and everything looks clean! The location is perfect since it's right in the center of Santa Maria and a short walk from the beach. A perfect option if you want to avoid the resorts!

Just a tip: it's missing a line to hang the wet clothes in the balcony. Also some fruits at the breakfast would be great.

The room was big and comfortable, the location was good, close enough to the beach, shops and restaurants.

The woman serving the breakfast was extremely rude and a bit crazy. She was quite aggressive, and the last day I was there got into a fight with reception. She was fired the same day. The personnel for the most part was quite nice, especially Luci at the reception who was very professional and accommodating.

It was clean, comfortable, pretty, classy, not fancy. A short walk from the beach, but near by houses, stores and restaurants of locals, which makes it a very authentic and enjoyable experience. We also stayed at other places closer to the beach, with views and pools, but with a very touristic and artificial environment. Breakfast was simple but good, serving omeletes and different style eggs on demand. Great value for money!!

Always someone at the reception, the girls are incredibly kind, good breakfast also for vegetarians, very central ( 1 min away of Calema pub) and few minutes from the beach. In the last day (now) they prepared the breakfast early and fast just as we have the time to eat before our flight ( and we didnt even asked for).

A very pleasant environment with very friendly, professional, and helpful staff. Check-in and check-out were professionally handled. My room was spacious and clean, with a very comfortable bed. In my opinion, it’s probably the best place to stay in Santa Maria. I loved the location. All the local points of interest are within walking distance. 

The nicest staff I have ever encounter in an hotel. Always with a smile on their faces, super helpful and kind. Good breakfast, perfect location on the center of Santa Maria, always clean beyond expectations and really comfortable.

We ordered a taxi to go from the harbour to the hotel through the hoteland they said it would cost a price and suddenly the taxi driver charged us 10€ more. It was not the hotel's fault but I think it is better to just take a taxi there and negociate the price in person.