This beautiful and calm haven is like a home away from home in the hustle and bustle of the city. The staff are super helpful and attentive to every need and the friendly manager shows a personal interest in all of his guests. No detail is too small from the lovely welcome drinks to the surprise snacks package that they prepared for our long onward journey. The pool is beautiful and breakfast was tasty, plentiful and varied and the bedroom absolutely stunning. This hotel is a must for anyone visiting Phnom Penh!

Loved absolutely everything

I was drawn to this hotel by its high score reviews. After experiencing their service, I understood why so many people rated it so highly. Situated on a quiet and safe street, surrounded by government officials residing in grand mansions, it offers a serene escape. Security guards stationed at both ends of the street add to the sense of safety. The hotel boasts a beautiful garden, where the only sounds one hears are birds chirping. It's hard to believe such an oasis exists in the bustling center of PP. The owner and staff are exceptionally hospitable and warm. I would definitely choose to stay here again on my next visit to PP.

None

This hotel exceeded our expectations. We were met with drinks on our arrival and met with Susmo Kuroda the Japanese owner. This place is an oasis with tropical gardens and bird song. Used the large swimming pool for doing laps. The staff are so attentive friendly and professional. The hotel is situated down a very quiet side street so there is no traffic noise. We ate breakfast and had dinner on the 2 nights we were there. The food was very tasty and served by smiling waiters.We had to leave at 4.30am to catch a very early flight we used there own taxi service which was punctual and provided good comfort. We were given a free upgrade. What capped our stay was that Susmo saw us off at 4.30am when we left. Many thanks I have never experienced such hospitality anywhere else in the world and I have visited over 50 countries. We would have no hesitation in staying here again. .

Nothing

The service at iRoHa Hotel is exceptional! We travel full time and this was the best service we’ve received in any hotel that we’ve ever stayed at! Each staff member went out of their way to ensure that we were comfortable and had everything we needed. They seemed to proactively anticipate our needs and wants and then did everything they could to exceed them. This is the hotel that we will judge all others by from now on. Breakfast was offered to us at any time we wanted it and every day it was delicious! Our room was extremely comfortable and big and was kept spotlessly clean by the cleaning crew. Wi-Fi was fast and very reliable. The owner of the hotel greeted us upon arrival and always took time to speak with us throughout our stay to ensure we were happy and comfortable. The pool is amazing! We really really could go on and on about how wonderful this hotel is. This will always be the place we stay whenever we are in Phnom Penh.

There was absolutely nothing that we didn’t like.

Great welcome when we arrived. They served us fruit, tea. The staff were attentive and really helpful throughout our stay. We got a lot of advice and suggestions on what to do, and they also arranged a tuktuk for us to see the genocide museums. The facilities are good - pool, gym, outdoor and indoor space to sit. The hotel is on a quite, "private" street so there is no traffic noise. There are many restaurants within walking distance, and many more within tuktuk distance. We were not there for very long so did not make good use of the facilities. If we had another day, we could have spent time on site and used the pool and gym.

It met, and exceeded, our expectations. The hotel is not super fancy, but it offers a low key environment with very enthusiastic staff who made our stay very special.

This is a truly amazing hotel. We were greeted by the owner, who took the time to explain our location and offered ideas to add to our itinerary. He is a very kind gentleman and his relaxed demeanor permeates through the hotel staff, all of whom are very approachable and attentive. Every staff member makes you feel welcome, as if you're at home. iRoHa is located in Phnom Penh's quiet embassy district a stone's throw away from some of the city's major sights. However it is calm and peaceful within the grounds of the hotel. To have such peaceful and beautiful gardens and scenery in the heart of Phnom Penh is a delight. The swimming pool is excellent, food and breakfast is of a high standard and the rooms are creatively put together with real thought. If we were ever to return to Phnom Penh we would book this hotel immediately. We stayed on the third floor with a balcony. If this room is available then we would recommend, sitting outside watching the sunset, reading a book is quite something.

There is nothing we didn't like. This is an exceptional hotel, full of character. Be mindful that if you visit in the dry season, or at it's hottest (April) like we have, then walking anywhere really isn't an option! The hotel will order a taxi or tuk tuk for you and it's very cheap.

Outstanding service. The CEO, Susumu-san, was very warm and attentive and the staff were exceptional. Nothing was too difficult. Beautiful garden and surroundings that was an oasis within Phnom Penh. Warmly greeted each time we came back and provided with snack bag for road trips. highly recommended.

Nothing at all.

Everything was excellent at the hotel. The staff is very attentive, the owner himself comes to greet every guest and ask if everything is satisfactory. The rooms are large and very comfortable, the bed is comfortable too. There is complimentary coffee capsules given daily and water with free refills. The breakfast is great too, lots of options and delicious. The breakfast timings are great (all day breakfast until late in the evening so you're not rushed to wake up to eat while on holidays). The dining at the hotel restaurant also has great options in terms of food and drinks. The property is lovely, its like a little oasis in the middle of a busy city. The area is quiet and secure (behind the Vietnam embassy). The pool area is beautiful and very comfortable, the pool is large enough to enjoy with other guests and theres lots of seating around the pool too. Bonus, the hotel has an adorable cat who is unfortunately difficult to find at times but very sweet. The hotel might be a bit far from the palace and pagoda (15min tuktuke ride), however it is 20-minute walk to S-21 prison and very close to the russian market. It is also closer in distance to the killing fields compared to if you leave from the city centre. There are also lots of great restaurants and bars in the area which are all at walking distance too. Overall would highly recommend staying here for your trip to the capital. When we come back to Phnom Penh we will definitely be staying here again.

If I could give this hotel a 10++, I would. It had all the criteria I look for in a nice hotel; clean, safe and everything functioning correctly, but it was the details that made this place stand out, such as a full length mirror, excellent overhead lighting that can be adjusted depending on which lights you choose to use, and many easy to reach outlets, including by the beds. The welcoming treats were delicious, and the room has a tea and coffee service provided as well as a minibar. I ate at the restaurant numerous times and the included breakfast had a wide range of choices, both Asian and Western. The dinner menu was more limited but the several vegan options were delicious and filling. The quiet location worked for us as we were taking day tours that picked us up and dropped us off at the hotel. Tuk tuks and transfers can easily be arranged at the reception.

Nothing. This was the best hotel we stayed in on our 3 weeks of vacation.

A lush very quiet oasis in the middle of a busy city. 1 USD on Grab to get most places. All day Breakfast until 9pm at night. Something on the menu for western, local and Asian. I liked the Cambodian and Asian. In a Secure Enclave half way a long a security controlled street. You enter by ringing door bell and staff welcome you home. You exit by staff escorting you to entrance wishing you a good time. At check in the Japanese owner greets you and provides good info. Indeed he also visits at breakfast to ensure you are ok and what you are up to for the day once again providing info if required. On departure he even emerged to wheel our bags to the Taxi and wish us farewell. Staff are all awesome. Iroha is an experience and not just another boutique hotel. Massage by Samantha was sensational. We highly recommend. If you are disabled or very elderly it may not be for you as no lift yet only 2 flight of stairs and staff carry all baggage. You would need to request ground floor.