I liked the rooms and the decor, the beds/linens were incredibly comfy. The front desk staff very helpful!

Not enough parking! There was an event on and at least a dozen of us were cruising round and round trying to find something. Absolutely full. I was directed to the parking garage behind but it also seemed full to bursting tho I could only see the first floor- the ceilings were scary low for our truck. (Bigger than average car but just a regular dodge ram) I ended up parking in the taxi stand with the front desk’s ok until the event was over. That was a great solution though!

Room was very clean and in good condition. Hotel was lovely and every staff member we came in contact with was exceptionally respectful and welcoming from the front reception to the housekeeping. Perfectly located for our overnight stay to see family in the area before we continued on our journey.

Not a dislike but more of an observation. There’s a large houseless population in the area but we learned this is likely due to the number of agencies and resources in the immediate area which provide assistance. At no time did I feel unsafe and my vehicle parked outside wasn’t tampered with. It appeared this community just wanted a place to sleep for the night and we saw them packing up in the morning.

The staff are very helpful and pleasant! We had a hard time with the heavy door. to our room. Just found the door hard for me (76 years old and hubby 87) to push open. Not the fault of the hotel. The room was great and we had an awesome stay!

Really miss the Buffet! Took cab to other restaraunts for more variety. Match 3 has mostly pub food and we find it quite noisy! Atlas was closed for private use. Would be nice if there were microwaves in the rooms.

Rooms were very clean, and in good repair. Maid service was pleasant and prompt. Everything inside the room worked well. The room we had on the 6th floor was quiet and we never heard excessive noise in any of the hallways. We really would have liked a small microwave oven, as there was no way to heat up anything: just make make hot water, tea or coffee. The mini-fridge is nice. The Starbucks near the reception desk is a nice plus, but it closes at 6:00 pm = too early! The two restaurants in the Casino we found to be too noisy for our taste.

No breakfast included. Located in a "Thrift Store" area. The first night we were there, out our window we watched a druggie shoot up for a long time, undisturbed, in the loading zone behind the hotel. In front of the hotel, just beyond the parking lot, some homeless people had set up an encampment. A large bus transfer area was just behind the loading zone, next to the thrift stores. Not exactly a "quality" neighborhood. The hotel itself seemed to have adequate security, however.

Very Clean and situated close to my Clients Business Location - Attached Casino was a Nice touch but not much of a Gambler/ Restaurants (in house ) were very good - Room was very nice ( Large & Clean )

No breakfast area except for Starbucks ( limited seating ) - No real lobby to sit and chat or have an casual meeting. Surprisingly; ( Langley ) had very FEW restaurant options / The Mexican place close by was horrible / AND what about a local Bar to get a simple beer and bite to eat ???? I could find "none" in a multiple block radius ???

It was clean and staff were helpful. Close enough to all amenities. When we arrived, we discovered there was no sound on the tv so we let the staff know who were quick to assist in trying to fix the issue and then moved us to another room when the issue couldn't be fixed. Everything else was smooth and just what we needed.

The only thing we didn't like was having to move to another room when the tv didn't work, but that is extremely minor and we were happy to get settled into our new room.

Very accomodating and friendly at check in. Check out was friendly and easy but had to call the person to the front to help us, not a huge deal. Room was clean and had good amount of towels. My son was thirsty and went to front desk to find out if there were vending machines and there weren't. Starbucks in the hotel was closed at this time but the hotel front desk staff stepped up and gave him another water bottle as he cant go in casino to get a drink in there.

The bed was worn out as it was higher in middle than sides so was leaning and hard to get comfy. The bed is a bit hard for my taste too. Therefore my sleep wasn't the best. My family seemed to sleep fine though. Wish there was a vending/snack option.

The breakfast is great and good value. The serving staff is super friendly. The rooms are nice and clean, TV was easy to guide through and there is free wifi. No need to have to sign in for a "membership" to obtain free wifi.

Better stocked vending machine.

Went to coffee bar in lobby….

In room a couple of bags be it paper or plastic to pack dirty clothing. Perhaps a local go to magazine of the area for restaurants and sights. The idea of scanning a code ( which was on corner top of dresser) to get the above is not helpful for those not using iPhone or other.

Our room was located on the backside of the hotel and at 8am in the morning there was very loud beeping from the alley below for over a half hour while the garbage company changed the bins out. This happened twice in 90 minutes. Being that it was Saturday morning, I wasn't expecting to be woken up early in the morning. This should be done during the day when you are less likely to disrupt as many people sleeping on a Saturday.