Room was large, clean, comfortable Balcony was nice

I had the omelette with a side of bacon The bacon was a processed fake bacon, the omelette had very few vegetables and a sliver of Kraft processed cheese. The decaf coffee tasted like it came from powdered Sanka (not brewed). Would not recommend the cafe for breakfast The location on the beach is nice BUT The noise from the train is definitely a huge negative, and the constant stream of vehicles with inadequate mufflers and noisy motorcycles make for an unpleasant stay. Unfortunate, these are the only things you cannot change or have any control over, but a game-changer for me. I cannot recommend your property.

The location was great and the staff were very friendly and helpful. The cleaners did a great job and it was helpful the hotel had beach towels loan.

The standard rooms are small for a family of 4 and pretty dated. The A/B layouts are odd as the balcony for A is directly in front of the window of B. We were bumping into each other quite often. Parking for the most part was good despite the price. Only one night we had troubles getting a spot. The storage and surface areas in the bathroom are very minimal so there isn’t much room for guest towels or to place any amenities. The coffee shop is under maintenance and there was no easy access to breakfast or non room coffee items.

The hotel is in a good location from the ferry terminal and it is on the waterfront with a nice promenade (hence the name) with good restaurants. We stayed a night before continuing the road-trip to Vancouver island. Was perfect for that. The room was clean and comfortable.

as said by others the neighbour’s terrace is right in front of your window so if you want to stay longer and enjoy the room as well, the best is to get two adjacent rooms

The location is amazing. Right on the beach and the strip. Right by all the good food. Staff was really friendly. They let us stay parked there after checkout so we could get lunch and walk the pier. The room was clean and I didn’t hear the trains that others had mentioned.

The bathroom was dated, but it was clean. The layout of the property was a little strange. Our first floor room had a little shared entry way with another room and was on an exterior walk way, but it didn’t negatively affect our stay.

What a beautiful room! About an hour out, my daughter booked this on Booking.com. When we arrived, we had a one-bedroom hotel room with two bathrooms, the main one with heated floors. It had a full kitchen, living room, dining room, two fireplaces, patio with glass doors, and my favorite part; electric teapot with tea. This hotel and room exceeded all of our expectations, plus the water was right across the street. Oh, and a wonderful bistro located on the main floor of the hotel, delicious food, and coffee; I wish I could’ve spent a week here!

N/A

(1) Great customer service from hotel staff. (2) Excellent location (across the road from the beach and close to restaurants and shops in the area).

(1) Loud neighbouring hotel guest (i.e. went in and out of their room at a very late hour and didn't close the door quietly). (Not the hotel staff's fault, however.) (2) Paid parking despite booking a room. (Even so - given the location and space of the hotel - I can see why they charge for overnight parking).

The location is really perfect. It is just across the street from the promenade and beach. The staff were very helpful & friendly especially the cleaning staff whom you talk to every day. The hotel is very welcoming and also close to the White Rock downtown area.

The hotel looks like it needs a renovation even though it is clean and well maintained. It looks dated and worn for the price.

We always enjoy staying here! On this particular trip we were attending an event over an hour away, but still stayed at Ocean Promenade because we like it so much. It was worth the extra transportation time to stay were we are comfortable. The staff were very friendly and helpful, making sure we had wifi and even taking the time to make sure we found parking when we arrived back to the hotel late in the evening.

We upgraded our room open arrival to get the view we wanted and frankly it wasn't really worth the $80 upgrade price. There was a large tree blocking most of the view. I think next time we will not do the upgrade.

Out of busy city area. Consistantly average. Small boutique hotel.

Have stayed here 30+ times. Sometimes days apart or 3-4 different stays in a month. Somehow, the pizza guys up the road know my voice when I am in town and place an order, but the few people working at this hotel dont ever recognize me?? Often land in the same 5 rooms, one has a loud fridge, 2 have leaks in the toilette flapper that cause a gushing water sound through the night (im used to it by now). The other two rooms are great.

Friendly staff, service oriented, always wanting to help

Rooms have two sections. When you occupy the ‘B’ section of any suite, the A section has a balcony, table and chairs immediately outside your only window. You have no balcony. No privacy. They can see in your room and you can hear everything they say while they are on the balcony. It’s odd!!!