The beds so comfortable the extra pillows the breakfast is good the design of the interior design is wonderful the new smart TV is great

The construction of the skytrain loud noisy early in the morning I understand it can not be helped if u want sleep ear plugs or other location during the construction it's very noisy The pub baselines the owner and staff don't care if u have a allergy to vape smoke or cigarettes I have asthma it's on the patio no smoking but people do it and they do not enforce it because they want tips the staff are told by the owner turn a blind eye even if it costs someone health the bar tender Tony didn't care I would not recommend that place to anyone as specific as a person with a disability or medical

The room was a good size, nice to have a fridge and microwave. Good that the room was heated, not cold upon arrival. Enjoyed free breakfast and free lemon flavored water in front lobby.

The sofa was uncomfortable, too firm and the hair dryer didn't work. Since the plug worked for my cellphone charger there was an issue with the hair dryer. Also there was no recycling bin. Breakfast eggs and sausage were too salty

Breakfast was good, location was good. hotel was clean and despite being busy, it was a quiet room. I like that there was an amazing swimming pool across the parking lot for the kids. It was lots of fun in the evening and nice and close to the hotel. We didn't use the pub or Tim Horton's but it would be a good thing to have close by if it was needed (also in the parking lot)

It was a bit pricey, but we did book last minute as our previous hotel was not a good fit for us.

Location was good. Lots of services nearby. Was very happy to get a warm breakfast. The people were friendly and helpful.

The beds were hard as a rock. Only sausage for breakfast meat and slightly watery eggs. Didn't use steam table properly and it caused condensation to collect in the scrambled egg bowl.

Convenient location .. we’d flown in to Vancouver from the uk (arriving 3am uk time) but were planning to drive out to kelowna (4hours) . We were tired and decided to stay overnight near the airport but wanted to get out of Vancouver centre to avoid rush hour traffic the next morning. Surrey was a perfect location. Well stay again when visiting kelowna.

No fresh milk

The breakfast was good. Lots of choices, fresh fruit, cereal, waffles, hot breakfast of sausage, eggs and potatoes. My husband and I were very impressed with our stay. The staff was very accommodating and super friendly. Thanks for a great stay, we will see you again! Kudos to your whole team!

As a pet owner I truly appreciated being able to bring my little dogs with me. I think a fee per dog is not necessary. The rooms are pet friendly, no carpets and great for pets. Maybe raising the fee to $20.00 across the board or an extra $5.00 for 2nd pet would be more suitable rather than $15.00 per pet. That would be my only suggestion.

We didn't have breakfast - we had come for an event where breakfast was provided We really appreciated Peter at the front desk, check-in was great with our pet and he was so helpful at recommending places to get dinner. Also when we came back with our takeout food and had no cutlery or plates Peter provided them for us.

It's somewhat pricey

Great room for disabled person, great Courteous and Friendly Staff. The housekeeping services were great. The breakfast was perfect, hot, cold, Fruits, muffins, strudel, begals, cereal, boiled eggs, scrambled, Sausages, pancakes, etc. 24 hours of services available including Laundry on 2nd floor. Ice machines fabulous, recommended to anyone who wants elegance at an affordable price. Great location, Timmies and Pub next door walking distance.

No grab bar on bed in handicap room. Would have been a great help.

Breakfast was standard fare, nothing exceptional. Breakfast room was clean and well-stocked. Staff were friendly and helpful.

Parking was adequate. Spaces were near the hotel entrance but were small and difficult to find empty ones, especially later in the day. Signage from the main road was poor. Without a detailed map this place is hard to find.

Staff are all responsive and welcoming! They were going out of their way to help us! We arrived early but were able to store our bags. We went out about to see the city of British Columbia. Breakfast is served early and includes eggs and sausage.

Nothing! We had a very comfortable room. There were two teams of teens there, girls volleyball and boys baseball. So lots of kids ! But we were not disturbed at all.