Location right by the water and tge sound of the gently lapping waves while standing on the balcony. Pleasant views over boat marina, opposite island, town lights in the distance. Motel feels quite new. Staff helpful with tourist advice.

Building quite new but the decor and fittings not as sophisticated as they could be for this price range. From the description, it's somewhat not clear if a room has ocean views or not. It could have been stated more obviously that all rooms have views of the water. $ return for the initial deposit charge takes longer than expected.

The staff were very helpful. Beds were comfy and lots of linens. The view of the ocean, the mountains, the eagles, the seals and the tide coming in and going out was absolutely wonderful. The restaurant that was attached to the inn served great food.

When we booked through booking.com, it stated that we had a kitchenette. The inn did not know anything about this.

Standard motel in a great location. Nothing special but nothing wrong. Walkable to marina, town, and on the waterfront. Nice folks work here. Good restaurant and bar. Probably just what you need.

Standard motel issues. Neighbors can be loud and nothing helps that. A bit dated but to be expected. Nothing really wrong. All worked fine.

They had a plaque on the front desk saying something about having the friendliest staff... and it's true!! Stayed here twice (July 10, Aug 6) and both times front staff were so kind and informative. The restaurant on site is great too -crab cakes bene is a MUST. Rooms are dated but have a gorgeous view of the bay.

Need blackout curtains in the rooms. Our second room just had vertical blinds and we were up with the sun.

The receptionist Leah Holmes was absolutely outstanding. She used to work in local tourist info. As we came without exact plans what to see she elaborated for us a schedule with multiple activities - eg sea kayaking, hiking, whales and grizzly bear watching. Amazing girl with a passion to serve the customer.

the local restaurant was sometimes slow

The location on the water and the restaurant were both great. The staff were really exceptional. Though I had booked under only my current married name, my credit card had my original married name hyphenated with my current one. When the lady at the desk saw the first married name, she and her desk mate understood I was in town for a celebration of life service and talked to me about how they knew my stepson, and offered condolences. Though I have never lived in Port Hardy, they made me feel very cared for. My mother also felt ill while we were there and she had to change rooms the morning after we arrived. The staff were quick to help with no issue.

The beds were not as comfortable as I've had in hotels, but they were not too bad.

The restaurants, up and down, were staffed by very friendly servers. The food was not fancy, but had a family restaurant vibe. The hotel is older, but the room was very clean and again, members of the staff were very friendly and helpful.

Very comfortable and good value for money compared to other places.

Bit out of town and pretty tired in places. Bathrooms could do with refurbishing and restaurant and bar a bit soulless. Most of the staff really nice and helpful.

My wife and me we are both very happy with staying in that hotel. Everything was perfect, staff, location, food and just going on and on. Hopefully one day we will be back for one more time.

We could not have any did not like.

the view and the friendly staff

that they where not able to fix the Internet until Monday when the Manager arrived overall it was a minor issue considering the view we hd from our room. one suggestion to the Hotel that is lao running the Restaurant. They should consider to give guest a rebate on the restaurant food bill (food only) as the restaurant options in Port Hardy are limited and that they got the advantage of having the guest on side. about the restaurant , we cn highly recommend the crab cakes, they are sensational