The hotel is in a good location, adjoining a mall where there are some shops. Right next door is another side of the mall with a Tim Horton's, more shops and the Visitor Centre (where you can get information on local attractions, collect a free certificate and pin, watch a short movie on the Aurora and look at some local artist's work). Very close to a big pharmacy, an independent supermarket, book store, restaurants. It is walking distance to the Prince of Wales museum. The visitor centre can give you a map and directions if needed. Tours like the one for Aurora Village collect and drop you off at the hotel. There is a free shuttle bus to and from the airport. The free breakfast was good, with breads and condiments, cereals, fruit, pancakes, eggs, ham, juices, hot drinks. Our room was as pictured on booking.com, with a very comfy King bed and fold out sofa bed. Spacious room, clean, carpet a bit worn but no worries, we were coming in and out from doing outdoor activities, so wouldn't have wanted to be trampling on plush, new carpeting! The staff are hard-working and down to earth people, friendly and welcoming. There appears to be a service run through the hotel that assists homeless people with meals and transport to appointments. I haven't seen this anywhere else, but think it's a great idea and more hotels should be doing it.

Breakfast was simple but varied, so I ate it every day. And the hotel was located in the best location downtown, making it convenient to use and move around nearby amenities.

Nothing

There is no place to sit for rest to wait for the shutter bus.

Bed was super comfortable.

Too hot, the horse fan playing up, falling off whenever I turned the fan on.

The room was very nice. The shower was great and toiletries provided were also good. Towels were nice and soft.

parking. It’s non existent. This needs to improve before we stay there again. Pillow was a bit lumpy but not horrible.

The beds are comfortable and it's in a good location. I'll continue to stay here when I come to yellowknife

No ice

the thermostat at room did not work. Temperature appeared always 20C although I tried to raise it.

Rooms were clean and fresh smelling

is close to everything you need

breakfast was too simple

Courteous staff

all was good