These were by far the most comfy beds with the best pillows of our trip for me! I always travel with my own memory foam travel pillow as most hotel pillows I’ve experienced are fluffy feather pillows that compact down to nothing and end up feeling like I’m sleeping on a brick! But not at The Explorer Hotel! The beds were like a big warm hug with a lovely soft but supportive pillow! The fireplace in The Traders Grill was a beauty! The nachos at The Trapline Lounge were delicious! (Real cheese!)

The undesirables that decided it was their right to sit in the pub and have a beer and then not pay for it. 👎

Had a nice meal in the lounge. Appreciated the early shuttle to the airport.

Would be nice to have 2 people on the front desk at times. There was an issue with the reservation of the person in front of me and it took half an hour to get it resolved so that I could take my turn to check in. And I had checked in online. That didn't seem to speed things along at all. I have stayed at other hotels where if I check in online, they send a digital door code so that I can just arrive and go to my room without having to 'check in' with a person. This would be more efficient.

I love the size of the room. The location is good because rooms have terrific views. The staff were friendly and helpful. Shoutout to Kat at checkin, and Manual who manned the night shift at the front desk.

The elevators were so SLOW!

Restaurant was very nice, because view, pleasant staff, lovely food and fire pit. The bar was lovely too, staff very pleasant and helpful. Lovely fireplace and comfortable seating areas.

Could do with another area in hotel, not in the reception. A room away from bedroom to talk, read, play games & With tea and coffee. Could do with a shop or more venting machine, so as not to have to go outside (very cold) to purchase items.

Clean, good location, excellent restaurants.

Unfortunately the bathroom sliding door wasn’t functioning properly and got stuck.

The room was well furnished and the bed was exceptionally comfortable. The bar and restaurant were nice. The wifi worked well and the staff were friendly.

On my floor I counted a dozen room service trays left abandoned in the corridor outside rooms. The hotel doesn't appear to have enough staff to collect trays once finished. It really brought the hotel down and leaving empty trays around could attract rodents.

Room and restaurant were great. Gym was pretty good. Ground-floor common area was adequate.

Nothing comes to mind.

They put me on the top floor away from the elevators as I requested. The bed was very comfortable. The clerks were very lovely to me.

I couldn't get hooked up to the wifi. I tried 2 different laptops and my phone. The wifi connection in that room may be precarious.

Room excellent, bed very comfortable, room quiet, staff pleasant and very helpful and shuttle was great.

The gym needed cleaning. Floor was quite dirty.

I loved the restaurant, service staff were friendly and helpful. Ruby was a pleasure to speak with.

There were a lot of guests smoking right outside the front door, they would walk in and get in the elevator stinking of smoke - even with my mask on, the smell was overpowering.