The hotel is directly on the river and there is a pleasant river walk. We didn’t figure it out in time but there were ride share bikes nearby and it would have been great to ride along the river. Near the entry is a cafe (we didn’t try) and a small convenience store. Restaurants and shops around 1-2 blocks away- cross over river. Around 10 mins walk. Tip- there is a street in the block across the river that sells pets and the fish tanks lit up at night are cool to see! Security-Doorman at elevator/ground floor. As the lobby is on an upper level the doorman will swipe the card for the lift when you first arrive. Breakfast- go straight to chef at window and order from there! So good! The rest is average. Gym was well equipped, I didn’t use it though. Pool area- feels a bit neglected and worn. The water wasn’t warm. Rooftop- for views, not appealing to spend a lot of time. We booked a studio premier and for the most part it reflected the pictures. We were on the 33rd floor (34th is top). We got the room we booked. Overall very comfortable and clean. Signs of wear in kitchen and bathroom. Bed is so comfortable and huge. Nice linens. A very good night’s sleep here! Lots of storage. We had a city view. Kitchen looks equipped for simple meals but we only used kettle and fridge. Very quiet. They took a deposit of around $150. I paid with my credit card, refunded after around 10 days. After refund, cost was around $15 more than quoted inc taxes in booking so not sure if this was a card fee on their side. We didn’t have or use anything extra. Out of 6 hotels we stayed at on our trip only 2 asked for deposits. Overall good value. Chengdu is an awesome and easy city to explore and I highly recommend it!

Beautiful place to stay. Spacious apartment. Comfortable bed. Great restaurant and breakfast with plenty of choice. 20 minute walk to Anshun Bridge, night life, bars and restaurants. Staff were friendly, although we needed the translation app to communicate properly. We read other reviews that said the bathroom was smelly. This wasn’t the case for us. The only smell we noticed was in the street, strong car fumes, but Chengdu IS the 4th largest city in China. There is a laundry with free washing machine and dryer. A roof top garden and outdoor seating. A swimming pool that doesn’t seem to be advertised much and we almost got lost trying to find it, pool table and gym. There is construction work still going on but we were on the 20th floor and didn’t hear a thing.

The staff here are very helpful about enquiries around places to eat and buy things in Chengdu (the local market the person manning the entrance suggested was a great look into local produce) Check in process is fast and smooth, we've checked in 3 times over 2 weeks as we used this hotel as a central hub for our trip around Sichuan Kelly was there for most if not all of our check in, and she was extremely friendly and professional She remembered the different areas we were leaving to and would check in to see how we found each destination The washer and dryer in each room is extremely convenient, and even if the room is missing a dryer, they have a laundry room on the 20th and 24th floor that you can use at your convenience The shower pressure is nice and quick to reach the right temperature The beds are very comfortable, not too hard and not too soft There are 2 metro entrances nearby, and you can reach local attractions quite easily The front desk can also call you a taxi that arrives quickly if that's what you prefer 7-ll is just downstairs by the river, as well as a nice local breakfast spot Overall, I would definitely stay here again if I visit Chengdu in the future

First of all, let's start with saying that there is simply no better location in entire Chengdu. It's really close to Huaxiba metro station and if you want within of 45 minutes of walk you can pretty much reach most of the places within first ring road. Secondly, the hotel's staff is really nice. They do try to help however they can and even speaking English language is fine. The hotel offered free upgrade to higher standard for some inconvenience (about that below), it was really nice big apartment with comfortable furnishings.

Well I wouldn't really say that it is fault of hotel, but the construction site noises were quite loud, you could basically hear those all the time from early hours until late evening. But then again, it's Chengdu... It's really hard to find in city centre location where there wouldn't be some construction site. Stayed in several hotels throughout many years in this city, and honestly it's not the worst that could have happened

There is breakfast available every morning 6.30 to 10am. The location was very close to a metro station which made it very convenient. The staff was very nice especially Ivy. You can get some free fridge magnets that are very cute and hotel exclusive. One of our suitcases had a loose screw, and the handyman came and helped me replace the screw and keep it secure in place. Room was also very big!

The building area is under construction or renovation, so sometimes the footpath isn't that nice to walk. Otherwise everything was very nice.

I am extremely surprised about our staying here. First of all, we checked in after midnight, and the staff has been really supportive in accommodating us with this request. All the staff spoke a really good English, the communication was excellent and we hadn't any issue at all with our staying. Everyone was very nice. They also helped us with our luggages (which were a lot and heavy) to bring them in the room. We were three people, and we have been provided with a huge room: the beds were super comfortable, the room had all facilities needed. The bathroom was great, the cleanliness was on point. The wi-fi worked really well. The breakfast was amazing: there was a lot of options, which I appreciate a lot, and everything was really good and tasty. The location was also very good, near the main square/plaza of Chengdu (we could get there in about 15 mins walking). To be honest, everything was exceptional - I have nothing to complain about at all. I definitely recommend this hotel and I think it is a great value for money. I would definitely stay here again if I go back to Chengdu.

Everything was great.

All spaces were very large; large shower, bedroom and living room. Kitchen was decent size. There was an oven, water boiler, fridge and washing machine. Safe also present in the room. The room was cleaned daily; was done very well. The gym was excellent; good variety of equipment. The staff was very helpful and friendly. There’s a 7/11 supermarket downstairs that’s open 24/7. Very convenient if you need something. I was travelling alone but this place is also excellent for families.

It’s a 5 minutes walk to the nearest metro station and it’s not very central. But it was easy to reach everything by metro. This is a critical point; not really an issue.

My room, located on the 31st floor of the building, was very spacious, with a huge comfortable bed and large windows providing an overview of the cityscape of Chengdu. Storage options for clothes / luggage were overwhelming and well laid out and a fully equipped kitchen made preparation of breakfasts a breeze. Hotel gym provided multiple options for working out (treadmills, elliptical machines). The hotel is located very close to a metro station, which is a great asset for exploring the city, and several sights (Jinli Street, Tianfu Square) are located within a walking distance. Members of the hotel personnel were very friendly and helpful, dedicated to their mission of making the guests feel as comfortable as possible.

It was not a big deal, but I had difficulties with connecting my cell phone to the free hotel WiFi. Laptop connection was more stable, but also here, I experienced intermittency and occasional problems with accessing certain websites.

Most beautiful city hotel I stayed in, in beautiful location. Lovely spacious rooms, well equipped. Very clean hotel with good breakfast. Staff so kind and helpful I’ll. ever forget this. May a girl from the reception ( not sure if her name is right) “saved my life” helping me out with the payment for the room and lack of working phone and internet. She is the only one out all receptionists speaking so well English there and deserves a good pay. Beside her the other girls are fantastic too, security man kind, honest and helpful. Found my daughter’s phone left in the main hall.

Deposit of 500 juan, which is bigger than an amount for the night.

- customer service is superb both before and during the trip (English is no issue) - room is spacious and clean, all items in good condition. the view is good over the river. I was happy to be here for 3 weeks. - location is excellent with subway line 1 and multiple bus lines minutes walk away from the building. It's easy for ubers to find as well. - breakfast is great, there are variety of food on weekly rotation, you can have noodles and eggs made to order as well. - my 4 year old played in the indoor playground everyday after breakfast with his new friend from the hotel for at least 1.5 hours. - there is security at ground level 24/7 and concierge is open 24/7 as well. I felt safe staying here. - there is a 7/11 at ground level of the building which is super convenient.

nothing