Great location if you're going for the Canton Fair, only 2 metro stops away, or around a 10-15 min drive. The metro to the airport is only around a 8-10 min walk away. The rooms were comfortable and reasonably decently sized and there was cleaning done everyday. The breakfast had quite a decent variety and the staff in general were friendly and polite. We had a few parcels delivered to the hotel and they accepted the deliveries on our behalf. They provided us with water bottles and fruits in our room, replaced regularly.

Our room design was a little odd, the shower was next to the entry door so everytime we wanted to leave the room we had to move away the shower mat. The WiFi was awful and mostly unavailable or very very slow in the room. We only had WiFi if we dangled at the edge of the bed. The hotel location is in a residential area, so there isn't much touristy things nearby, but you can take the train to Tianhe which is around 20 mins away. There's not too many options to eat nearby, but we were mostly out during the day so we found our food options elsewhere.

Staff is very friendly. Always were happy to help. Location is great. They provide a bus for Canton Fair and bus only takes 10-15mins to get to Canton Fair. And you can find everything you need around a hotel: good seafood restaurant, pharmacy, local fruits and vegetable shops, any service to print documents just 5min walk down the street if you need, banks are just next door with ATMs, etc.

It was very clean, the whole staff was very very friendly and supportive. Even the cleaning ladies were so friendly and helpful. The bed, the pillows, OMG it was so comfortable!

There was a little weird smell in the air conditioner if you set it at 25c, otherwise all was good.

Breakfast, Services

Nothing

Very clean, great service, nice room.

Good location

The breakfast

The room was so stuffy with no windows. If you are every asked to take the room with a window please do.

Good location near the park

Rooms smelt of smoke or toilets. Staff were unfriendly and NOT helpful. An absolute disaster start to finish. They said our booking has expired even though we made it on a trustworthy site. It took half hour at 9pm to finally get a room. The room stank of smoke. I asked to switch to a room that didn’t stink of smoke. I was moved to a room that was worse. I was exhausted and settled for it. I woke up all night from the smoke smell so I asked to switch rooms again in the morning. They moved me to a room after spraying it. This time time didn’t smell of smoke but more like a bit of dirty drains. It was better than the smoke smell. It was at the end of the building and the wall shared with a restaurant where the patrons yelled until late at night. Good thing they supplied ear plugs. When I went to check out they tried to charge extra because they gave me a bigger room?! They never told me this prior and the room was barely bigger. Never stay here if you want to avoid the headaches!!!

Location close to park and train station

Horrible smell. Terrible service. Takes forever to find your booking. I have stayed at another atour hotel before and it was amazing. This one is rubbish. Not the same quality hotel and not the same friendly staff or service.