The location is very nice and calm. It is a paradise at the river. With spectacular views at the mountains. The Staff in general was excellent. Sometimes there was a language problem but we can manage that. In the Chinese restaurant our waiter was very good. Spoke good English. His name was Prince and he was very fun to speak with. Gives good advice over the dishes and he loves his work. Also the complimentary raft ride over the river was excellent

The Alpacas need to have a bigger stall. Also they can have a pasture near their stall. So they can walk outside when they like. The children can visit them there.

Beautiful hotel, stunning set up - great rooms, communal areas etc. Felt serene and relaxing. Great Spa facilities. Welcoming staff.

Lovely hotel, but the rooms are starting to feel a little worn, so could do with better maintenance and some refurbishment. Location on the river is beautiful, but very remote in the middle of a village, so difficult to get to and quite a distance from anything.

Very quiet and very beautiful hotel and surrounding. Staff are very attentive for all your concerns. Breakfast and dinner were very good with many options I had a great and piecefull time

Nothing but if there was inner pool for cold days then this place would be perfect

I liked the tranquility of the resort and even when crowded, you can still find peaceful spots on the property. I liked how most of the staff went our their way to make our stay comfortable and try to fulfill all our wishes. My son enjoyed the ponds and breakfast with peacocks! It was truly a blissful sight. I'd like to thank Ian for bringing our in room dining--super charming guy! I'd like to thank the chef (maybe Martin is his name) he always was helpful and most of all Rhianna for the nice hospitality! !

Cleanliness was the main issue as we kept finding hair in plates at the restaurant and also it seems the chamber maids are not tall enough to clean all the way up as the villas are quite high and some places are very dusty! Compared to any other 5 star resorts or Banyan tree, food quality and preparation needs a bit improvement. I give food a 6.5 out of 10!

It’s location, layout and landscape

It was very costly

Stunning property, albeit slightly dated, but great value for money and the location is wonderful. The staff really standout for their warmth and service mentality.

Nothing, it was really great

Beautiful hotel on the Li river with lovely staff and great kids facilities.

The location is very nice, in a quiet side of Yangshuo and not that far from town. DiDi always been less than two minutes to find. The resort is really nice and well kept. The swimming pool is perfect if not too many customers. Very clean and very gentle staff

The price was too high for what we got, but I have to admit it was high season and it was full… Size of the pool when the resort is full.

Recommend for a romantic getaway or family holiday. I loved the helpful, friendly staff who made things comfortable and could handle small challenges with ease. They arranged everything we needed without a blink. The room was extremely comfortable. I had my very energetic and demanding toddler with me, and it felt so easy to be on holiday with him. The room was comfortable enough for all 3 of us and the resort wonderful and family friendly, while still feeling like a romantic getaway. There are animals which my son enjoyed very much feeding. The food and breakfast buffet is incredible!! Room service fast and easy. No mistakes with flavour. Decor very very good. Rooms extremely clean (I tested with a tissue on the tiles in random places, came off clean as a whistle). Wonderful spa and little shop. Nice view of the river and sunset. Loved everything here. Best decision!

The location.. through a suburb to get there. Inside the resort beautiful, outside the gate not so much.. about 20 minutes to west street , longer with traffic. It’s a resort though and it wasn’t a big issue for us.

Everything

Nothing