The location was great, just about 20 minutes from the airport. The surrounding area is very safe. The room was pretty like a small apartment, it had a small kitchen as well. The bed was very comfortable. The bathroom had a big closet where you can store your bags/clothes during your stay. Breakfast was amazing. Buffet had many options to choose from. You must take an Uber or Taxi to go almost anywhere in Bogota which was ok for us. The staff was very nice and polite. Reception is 24h. I would definitely stay in this hotel my next time I'm in Bogota again.

Noise outside on the street early in the morning. You can clearly hear people talking / walking in the hallway outside the room which lets you know they could also hear anything you do while you're in your room as well.

Conveniently located right in the center of Bogota with metro access that will get you anywhere you need to be at. This is a safe neighborhood with an Oxxo, restaurants, and the metro line within walking distance. My girlfriend and I stayed here for a few days and we loved the breakfast, the 24/7 concierge service, and the cleanliness of our room. Would love to stay here again.

The staff is 100. Super helpful and kind. You feel that they are there for you. Once in the room, I really liked the way the spaces are distributed. Makes the room feel larger than it is and very organized. Love that the jacuzzi, sauna, and steam bath are included, no additional fees. The way it works is that you make the reservation with the staff and you get 2 hours all for your self. No one else will be allowed to enter while your there. I found this to be so nice because I was able to completely relax, nude, without having to worry that someone would interrupt. it is reserved Most places want to charge you extra. If your looking for something where you can pamper yourself without breaking the bank, this is your spot. Oh, BTW, did I mention breakfast buffet is also included?

Breakfast was good and different every day. Ivan was exceptional in service, attentiveness, and knowledge. Room was great size and had all that we needed including a fridge and microwave.

Aesthetics could have been better, but nothing to lose sleep over. bathroom waste disposal placement was not the best and was small.

The location was perfect. Very comfortable place. Rey simple, but you have everything you need

We had a two bedroom apartment with kitchen. Wi-Fi in the rooms was pretty slow or it was not working. Mainly it worked in the kitchen.

They had good options for breakfast. Waitress was super nice. Staff in general was always happy to be of help. Friendly.

Miscommunication regarding check in. Not able to have breakfast in our room.

Excellent location , the staff was friendly and very helpful. Breakfast was excellent, we were very happy about the decision of booking in this hotel

Everything was good, we don’t have any complaints

Rooms were at the right temperature bc sun goes directly to them. Love it since Bogota is really cold at nite. Also staff is great and Jenny is the best. Mauricio

Every workers were very nice. I appreciated they try to help me even I don’t speak Spanish well. The room is large and clean. Good breakfast.

The room was little bit cold.

The facilities are really good condition, clean, the breakfast was awesome, the staff are really committed with their service

I don’t have any complaints