I love the location it’s very close to the international airport El Dorado a short taxi journey to the the city centre and the Salitre bus terminal. Reception organise safe taxis if you ask them. Breakfast is of excellent variety with traditional Colombian fare as well as a continental breakfast variety and of course Colombian coffee. As a regular customer the staff got to know us and always deliver excellent service, equally to all other customers. Staff is attentive to customers at all times, very polite and professional service.

Amazing decor at the lobby with recycle materials! as well as the restaurant decoration really nice! Beatles themed. Food was really good as well! Room was also clean and well kept not that small not that big. Hotel is located in a nice area with some other businesses near by. Felt safe.

I was really disappointed to find out that pet friendly and airport shuttle were not included with the reservation as it was published by booking.com. As a matter of fact I was charged extra $60.00 pesos to keep my pet in the room per night and sadly airport shuttle services was NOT even offered by the hotel

the breakfast has a great variety, from breads and pastries to soup and rice, friendly staff the help every step of the way in case you have any question and or concerns

one small aspect I did not like is that a staff member comes in at mid-day to check the minibar, maybe if they had a way to automate that process would be super

Very nice staff, good restaurant for their room service. Room is comfy and we'll equipped. The location is good

Because the location is good (right on avenida esperanza) there is quite a bit of street noise.

The lobby art was just beautiful. And they keep some of the theme in the rooms with cards and door signs. They have so many staff on hand you never wait for anything. The food was buffet in the morning. My family enjoyed the stay.

Don't have any dislikes about the hotel.

The staff is really friendly and helpfull you guys should be proud! :), breakfast was really good and the food we ordered at night was amazing. The room is small but very nice. Oh and the lobby is so cool.

I wish there was a full length mirror. Also the water heating wasnt working that well. It was switching between hot and cold by itself

The staff was very friendly. Loved their breakfast, natural juices and fresh fruits. The bartender made me feel at home... great drinks and good conversation. The lobby is so beautiful. All the art work is made from recycled materials and their restaurant is also awesome.

Very good room & restaurant, interesting lounge. Very close to Agora convention center & 15-20min ride from airport. Nice restuarants in vicinity and short ride to Mall & Attractions (plaza).

Need more front desk folks fluent in English

The breakfast was good,the location was good

Everything was fine except for the noise coming from the street and the karaoke bar at night the noise was too loud

I loved the location very close to the airport and centre of Bogotá good transport links and taxi facility. There is a corner Metro supermarket shop in front of hotel and many restaurants all around the area, the hotel is within a very easy 25 minute walk straight on to the Gran Estacion shopping center lots of shops and a very good WOK restaurant. Great buffet breakfast selection and restaurant facilities, coffee shop where I had the best tropical guanabana smoothie made to order and many more fruits available. Very clean comfortable bedrooms and beds, with excellent shower. daily chambermaid service, some rooms have a beautiful view to the famous Monserrate mountain perched in the Andes where you can see the amazing sunrise 🌅. Staff is very polite and attentive at all times. Internet facility as well as free WiFi. lift etc.

Everything was good.