The staff's attention in general was great. The location is near to everything, very central, with a lot of commerce.

The check in really took too much time to be completed. They didn't have the card reader machine, so I had to transfer the payment, luckily I have a Bancolombia account, but all the payment process and general check in was a bit complicated.

Super clean services. Very polite and respectful to your needs type customer service.

The only thing that I didnt like was that they dont have microwaves in rooms or looby. And they dont have mini fridge in rooms to keep your drinks cold for long stays.

The staff was very friendly and helpful

Very nice and good staff

It is in town and convenient

This was a last minute booking due to most other places in the city being sold out. It is quite pricey for what you actually get, small room. Was quite noisy during the night. The location is not very safe, do not go out walking alone at night, especially while travelling solo.

outside a metro station

One staff member had no idea how to check us in You have to pay cash on arrival rather than pay online or by card

buses and taxis nearby

location seems dangerous

nothing was good

We called the hotel to ensure regarding the possibility to avoid paying in cash as we were coming in the night and leaving early. The secretary confirmed as per booking the cash was not required. When we came for no reason 30 minutes were spent because she was asking WhatsApp number despite we had the documents available and asking irrelevant details.. As per booking the money had to be deducted by prepayment but she said she did not receive the money despite there was the evidence we booked in booking. In the hotel and in the website it was also said the payment can be done also by Visa or Mastercard..however she said cash only. We could not cancel and we explained the money were going to be deducted the next day..but the secretary she did not care despite her responsibility for the incorrect information reported in booking and despite she told us to come as cash was not required, don't taking then her responsibility. We asked to speak with the boss but she refused. We had to find out another hotel in the middle of the night. We asked at least the money for the taxi but she refused that as well. The money as mention likely will be received to the hotel the next day however she put us in a situation to leave because for no reason she wanted money in cash the same day. I ask the boss to raise a complaint to this secretary