Breakfast was good and the "egg" person was amazing with different options each day including scrambled, fried, mini-omelettes, waffles, pancakes, etc. The hotel, spa, and rooms were modern (all refurbished in 2019). Our basic room had dual aspect balconies and was very roomy.

Mariánské Lázně still attracts Germans and Russians and those are the main languages spoken by the staff (with Czech obviously). English speaking guests will get a long way knowing a little bit of Czech :-)

The hotel is superbly located, just a few meters from the Kolonada and it's right next to the access points for the trails. The staff is friendly, even though they didn't speak English (the standard languages being German and Czech in most establishments in the city), they attended to us warmly, trying to find ways to make us understand and help. The pool area is exactly as shown in the pictures, renovated and very clean. If you're going because of it, it's worth it! Bonus point: it's pet-friendly.

The rooms lack items in the minibar for consumption; at the very least, they should offer bottles of water, but there are none. Purchases are possible at the reception but only until 10 pm. We tried to buy water on 16/12 at exactly 10:07 pm, the extremely rude staff member said it wasn't possible. We understand the bar closes at 10 pm, but not being able to buy water seems a bit too much. As there are no nearby markets and no provision in the room, at the very least, purchasing should be possible at any time. (P.S.: On the two previous days, two different employees sold us water even after this time; small things differentiate a good and bad staff 😉)

Hotel location in the center but calm street. Pool,sauna and brekfast

I would like more fruit options at breakfast and some pastry, croissants or czech

The location is perfect- near the park and main Colonnade. The swimming pool is great, new, clean, with forest view.

Good breakfast, but repetitive every day...