We stayed in 3 rooms as a family of 6 and loved this hotel. The location is perfect, right across from the beach and away from the crowds further north. It has lovely staff and the decor in the rooms is basic but is clean and comfortable. It’s a really good value hotel and offers all the convenience and amenities you need for a great holiday in Waikiki. Free reef safe sunscreen and after sun lotion was a nice touch, and rental of beach equipment (included in the Resort Fee) is right next to the hotel from the Beach Candy store which we used and enjoyed. We recommend and would not hesitate to stay again.

Ice machines were only only a couple of floors so we had to make a bit of a trek if we wanted ice.

We got upgraded from a partial ocean view to a full ocean view, but we actually had a view of diamond head too!! Our view from the 11th floor was amazing!!! We sat out on the balcony every evening just taking it all in! The staff was so friendly and accommodating! No lines at all, very easy system for getting and returning towels. Free surfboard/paddle board rental! What more could you want?! Much better than our Hilton Hawaiian Village stay a few days earlier!!!

Im struggling to think of anything. Maybe waiting a while at the elevator?

Down quiet end of Waikiki but so close to restaurants, takeaways, beach, bus, trolley. Towels and swim items available for free hire. Abc store out the side entrance. Free wifi. If u book through booking.com, there are no resort fees. Pool on site if u don't want to swim in beach. Had a jug delivered to me when I asked.

Could have done with a chair or two on balcony as I sat on a towel on the concrete.

-the best location in Waikiki -amazing views (even if You dont book a room with a sea view You can still go to 18th floor balcony and see it all Beautiful sunrise at the view of the sea and diamond head -the most proffesional employees we will always be greatful for their hospitality -great option to rent surfing and beach equipment -clean and comfortable beds -great views at the diamond head and the sea from the pool

Wifi was not working on our floor ( 10th) We were informed some floors have a poorer connection We have got a password for an alternative wifi, however it did not solve the problem at all

The room, as well as the hotel itself, was excellent. No one could ask for a better location. Being that close to the beach provided beautiful scenery.

The fire alarm went off early in the morning and then canceled, only to come back on a few minutes later and canceled again. It came back on, but this time, everyone gathered in the lobby. We sat there for several minutes, probably thirty or more, before returning to our room. The worst part was that the fire department never showed up.

The location was amazing! Central, close to EVERYTHING!! :) Everything was within walking distance and beautiful views! May, the front office staff, was awesome! And super helpful, even over the phone before my arrival. Also worth mentioning, we were on the 16th floor and the water pressure was awesome for both the shower and the toilet. Great to have hot water at all times. Did not run out. I only mention this because other hotels I stayed at in Waikiki have trouble with both water pressure as you get to the higher floors and hot water at certain times because of high usage....not this time! Amazing! :)

Only valet parking was available, which was super expensive!!! I rented a car for sightseeing around the island and did not have time to go looking for other cheaper parking options....the staff also were not helpful with this either. And kept saying they didn't know (??) This sucked because as locals they would know where there was cheaper parking but, of course, the hotel is making money off valet parking so....meh! The room was smaller than other Double Rooms I have stayed at in Waikiki + no microwave, hot water jug or coffee maker in the rooms. In the morning, there was only one coffee machine for the whole hotel (16+floors) located on the ground floor.

Park Shore location was perfect. Opposite to beach, close to lots of food choices off the main drag of waikiki. Great view. 1 free rental per person was a nice bonus, could hire umbrellas, beach chairs, surf boards. Staff very friendly and helpful.

Rooms are on the small size and only have small double beds, but we knew that when we booked.

Got in at 5.30am & team set us up with a room straight away , no hassle . Great location , away from the busy part , yet close enough to everything . All amenities at your finger tips . Easy transport options at the door also . The bed was super comfortable, outside balcony a plus . I must say the staff were super chill & accomodating . Hotel also has a travel expert downstairs to advise on any travel or activities you may want to do ! We used for Pearl Harbour tour & he got us in for the Arizona, as the wait for tickets can be a while . Lulus restaurant attached to hotel was a blast - loved it . You could also rent beach chairs , umbrellas & other equipment free of charge when staying at hotel !

To be honest when you compare images on website vs reality - there is a difference ( just aging & not as modern as images ) At first , it took us back a bit - but, as the days rolled on ,the room & hotel just grows on you .

Great for families with small children. The wall at the beach makes it safe to swim. We floated in the water for days. Hotel offers towels for the beach and their pool and free beach chair rentals. Hotel offers sunblock, aloe after the sun and a water refill station. Honolulu Zoo across the street. It was located at the finish line for the Honolulu Marathon. Charter buses take you to the starting line.

Free coffee machine was down, but the hotel is connected to an ABC store. One 20oz cup of coffee was $2. Starbucks located on the corner of hotel.

Front desk staff were terrific, always friendly & helpful. Great location, beside the park & zoo, quieter end of the strip, but within walking distance of most everything to see / do on the strip. lots of good restaurants in the area. Nice beach across the street. The hotel's restaurant had good food, and strong drinks. The ABC store downstairs had lots of items you could warm up in your room for breakfast, etc to cut down your costs. Better option than the little coffee/sandwich shop beside the hotel, which was brutally unorganized & slow. The hotel offered chairs, towels & umbrellas for the beach.

Room cleaning service was not quite as thorough as we hoped.