Check-in is possible 24H and staff was very kind This hotel is well located in kona and parking available with fees There is water available in the lobby Prices are expensives but I think Hawaii is basically expensive

Prices are expensives but I think Hawaii is basically expensive Parking is not free, you have to pay fees despite the high prices you already pay for the room

Liked that it was close to everything. Great restaurants nearby. It was clean.

I had a long walk to the back building to get to my room. My room had a balcony that was 2 rooms from a short fence and the main road in the back of the property. Did not feel safe. Ask for the section closest to the main desk. There were 2 people working at check-in. One man was checking in a couple. The 2nd worker, a women, was just talking about nothing to the wife of the man checking in. Never said hi or checked me in for at least 20 minutes. I thought it was rude and unprofessional.

The lobby and the pool are very nice and very clean. The morning coffee was a huge benefit!!!! It was so nice to not have to make it myself in my room, or to go off site to buy it. And, it was good coffee with real milk! Our room had a nice view of the sunrise and the town. It was difficult to keep the room dark once the sun came up, as one window was without blinds in order to vent the air conditioner, which is a single unit for each room. The hallways were my least favorite part of this hotel- moldy smelling and dismal. The filtered water that was available in the main floor was very appreciated- would’ve been nice to not have to walk so far to refill. It was walking distance to restaurants and shopping.

The location isn’t great- very crowded and all sorts of vagrants outside at night. The parking lot costs extra and is TIGHT, but we managed to find a spot every time we got back.

Not on the water but a good location for restaurants. Easy walk to main beach areas, craft breweries, and grocery store.

Could use a coffeemaker in the room, coffee was available later in the lobby.

There is a small food-truck type coffee cart with outdoor seating. The coffee was good and there are breakfast food options (think egg sandwiches), but they could use some fresh pastries, like scones and muffins. The bed was comfortable, the view was a happy surprise, and it was great to come back to an air-conditioned, cool room after walking down the main road for meals. Everything was clean and the staff was friendly.

Arriving at the hotel the first time was a little confusing. The lobby location is not obvious (it's on a side of the building not facing the driveway and was partially hidden by the yellow "coffee" building. We didn't see any signage indicating where it was, so we and our Uber driver ended up leaving and returning to try again. Fortunately, the second time, we saw some folks with luggage exiting the building and assumed that was where the lobby is. They need better signage.

We needed to stay 1 night before our flight and this boutique hotel had reasonable price on Booking.com. It is not beachfront however it is walking distance to the beach, historical sites, shops, and restaurants. It is only 10-15 minutes to the airport. We paid $25 for parking. We realized that this is a good deal since the public parking is now $12-$14 per hour in the area. The room is clean yet small. We got spoiled staying 2 weeks in condos. The hotel charge resort fee which is for the pool without a spa. We didn’t use it; however, the best value was the free one hour yoga class that we took on Saturday morning. The staff were nice. I made a request for early checkin and we were able to go to our room 2 hour early. This hotel is good for staying a few days.

No good views

parking was crowded but included and convenient. The entrance is clean and inviting. The pool and garden area was beautiful and relaxing area with the lights and well maintained gardens. The foyer is modern and relaxed setting. The staff was professional and helpful. The 1 bedroom offered comfort, great upgrades, more modern ambiance for an old building, balcony was surprising clean and had a great partial ocean view. Location was a convenient for walking to beach, restaurants, bars, grocery stores, etc.

The exterior looks old and run down. It was deceiving compared to the interior.

We were at this property 10 to 12 yrs ago and had a really questionable stay. When we arrived this time it was amazingly changed …new ownership and a major renovation…this upgrade is the best we have seen in years and we are world travelers. The room anticipated all of our needs…the staff goes over and above on everything….the water station is great and we never heard a door close or the people above or any noise. Our room was chilled to the exact temperature. The refrigerator was efficient and good in space. The morning coffee puts Starbucks to shame. Parking is good and location is prime. We have been coming to Kona for 30

That our stay couldn’t be longer…our reservation across the street is not able to be cancelled. However we will return to this property again when we come to Kona.

No restaurant in this hotel.

No facility for morning tea in the room. A kettle is provided on request and we have make arrangements for tea/coffee pouches & cream.

The location is excellent -- right at the beginning of Alii drive. The pool was nice. This is not a high frills hotel, but it is nice, easy walking distance to numerous restaurants. This is a place for people who have their vacation plans and need a place to crash and shower -- and dip in the pool. Not a fancy resort. They had bikes to sign out -- and the place has a cool vibe.

It's not a resort, and we weren't expecting one. But recommend this place and would come back for sure.