The employees are always the kindest and most helpful people! D’Sean, Tami, Ivan, the evening desk gentleman were all wonderful. We keep coming back because of the great service more than anything else.

My husband hates paying for parking. I think the sausage patties at breakfast need to be upgraded to a better brand. There are other brands of frozen sausage that have been cooked nicely and actually browned before being frozen. The sausage patties served at Hampton Inns are grey. They are pretty unappetizing.

Great breakfast. 30min to everything downtown, La Jolla, airport, etc. but it’s open highway. Clean.

My negative comments should not deter you from staying here—just be aware. Very very thin walls and ceiling. You can hear everything around you so sleep with the tv on or you will hear your neighbor have “fun”. If you leave garbage outside your room it will stay there all day until you ask someone to come get it—even if housekeeping has been on your floor for hours. One guy was cleaning a room and he was reluctant to empty the trash because he said I should have called downstairs and someone else was supposed to do it.

Great breakfast, two beds, ground level room for ease of movement for us and our dog Repairs to bathroom sink and cable Tv were attended to rapidly after each call

Exits to pool area cluttered with cleaning carts, garbage carts and laundry People were smoking by the entrance doors all around building…if it’s a non smoking property…people should have to go further out on property away from building Drain clogged in bathroom sink…was attended to rapidly Cable TV needed to be rebooted..”. “

I chose the hotel for its location. It is located in a rather quire area, which I liked. Also, great that the breakfast was included. The WLAN worked very well and was fast.

If I should find something that could be improved, it would be the price. 185US$ is a bit at the high end when you consider the value you get incl. where the hotel is located.

Everything was great, just like always! The employees are always friendly and helpful. Ivan Lauren, and a young lady serving breakfast were the people with whom we interacted, and they were all great.

Never have had any complaints ever when staying here.

the staff was extremely accommodating and friendly, the property was very clean.

breakfast could have been better with more options, hot tub was broken, and $15 a day for parking when they own the parking lot seemed excessive

The friendliness and helpfulness of the staff. It was a very cool and rainy day and we quickly discovered that the heater in our room did not work. The staff had us efficiently moved to another room in a very short time.

We’ve stayed here over 5 times because we have family in Poway. We have never been disappointed. The staff was particularly helpful this trip, making what could have been a complicated issue very easy. We always enjoy the waffles!

Everything was very clean, but the bathroom was not impeccable.

Kudos to John and his staff! They always accomodate our requests. Location is perfect for our needs

We stay alot and the breakfast is hit and miss depending on who does breakfast. 1 day the eggs and potatoes were over cooked. Next day the eggs were over cooked. Oranges werent very appealing

Hotel is always clean. We’ve been staying only here when we are in the area. Front desk employees are always friendly and polite.

The pillows are small squares and not comfortable. The pet fee is too expensive. There’s a parking fee.