Beautiful rooms, well appointed. Great breakfast buffet / smørrebrød.

I checked in after 6pm and there was supposed to be a key in an envelope with my name on it at the desk. There wasn’t one. I went to the restaurant and asked a staff member to help me find out what happened to my key. Somehow, another guest had picked up my key AND his but then checked into the wrong room — i.e., the room that had my name on it. No idea how this happened. The hotel staff asked the other guest to trade rooms with me, which was fine, but as the other guest had been in the room for some time already, it felt a little awkward. Would have liked a complimentary meal of something for the inconvenience as I had to wait for the other guest to clear out and put the room back the way it was.

Very countryside feeling with an inner courtyard even though it's a ~3-4 minute bus ride into central Odense. Great and friendly staff who helped me with parking my bike in the garage. 4 EV charging stations in the parking garage that worked well. Overall good food despite being a bit pricy for me as a Swede (dkk vs sek is horrible right now lol). Breakfast was really good.

Only thing was the shower had no natural level towards the drain so the water always kept leaking out into the middle of the bathroom. There was a squeegee but it got pretty old after a couple of times...

The restaurant is worth trying in the evening: some really good food and attentive staff. In fact a good description of the hotel would be "restaurant with rooms" rather than "hotel". Much frequented by the business community, at breakfast too. Excellent breakfast buffet, though the coffee was not brilliant - served in thermos flasks! Comfortable room with its own balcony. Don't miss the "castle museum" in the cellar, which has a charming collection of memorabilia to do with nearby Fredensborg Castle.

The coffee!

The Breakfast was delicious with plenty of choices. The dinner in the Bistro was fantastic. We enjoyed the tasting menu.

we arrived in the rain, we were soaked. Reception wasn’t very welcoming. We happened to stumble upon the changing of. The guard at 12. Reception should have told us about it. I explained we were tracing a memory I had in the town with my grandmother, who is Danish. If you are in the hospitality business show a little interest in your guests, encourage them to see x,y,z. It was a very disappointing reception.

Room was big and recently renovated. Simply and stylishly decorated. Location is a lovely village near the palace. Parking is free and close. check-in was easy.. grounds are pretty and well maintained. I liked the bed comfort (my husband thought it was too soft).

No min fridge or kettle for tea/coffee. It was hot for Denmark but no air conditioning so was very stuffy..

The property is ideally located if you want to access the cities and towns in New Zealand. The morning breakfast is excellent with a good variety of things to choose and is very fresh.

A little more attention could be paid to cleaning the rooms some days it just seem to be a cursory effort on the part of the staff. I think that had a lot to do with what staff was actually on.

Friendly staff, the bed was comfy, the restaurant does serve excellent food, the castle grounds next to it are stunning!

Please change the shower curtain. It looks like something you would expect from a cheap train-station hotel, super old and dirty. And the shower is so small, the curtain always sticks to your body which wants you to shower again. Also for a 4****, no bottled water in the room, no coffee/tea making facility, no facial tissue in the bath?

The rooms were absolutely stellar, beautiful and cozy, perfectly warm, never felt cold and the bed was super comfy! The area for breakfast was so peaceful and all the food served was A class. All staff were so friendly and had such attention to detail in their care.

There’s absolutely nothing I have to critique this wonderful gem

Perfectly located, charming ambience, quirky rooms, and ultimate comfort in plush beds, this is our go-to hotel whenever we visit family nearby. From breakfast views of Fredensborg Palace to leisurely lunches in the Bistro courtyard, to enjoying a nightcap around the fireplace (yes, summer evenings can be cool), it's always tough to say goodbye at the end of our stay.

NA

Very clean room and comfortable bed. Lots of parking spaces. Good breakfast and nice areas to relax in the lobby. Amazing location.

The room could use an extra door between the hallway of the room and the bedroom area, to reduce noise from other guests in the hotel. Staff wasn’t too service oriented compared to other hotels we’ve experienced.