This is our 3rd time in this resort, we really love it because it is a very quiet place for rest.

They have a policy that you can't leave your towel in a beach chair. I left mine to go for a walk and when I came back, they were removing it and my personal belongings. This really pissed me off because it's insane that I can't leave my stuff to walk on the beach. I submitted a complaint, after this my family and I are thinking about not coming back.

it was beautiful and the staff was great.

The air conditioner didn’t work at night. and other things would also lose power like the refrigerator and safe. it was very uncomfortable my whole family would sweat during the night. It was very uncomfortable.

For the value, the place is great. The food, beverages, beach and pool options are excellent. The accommodations are good, bed could be more comfortable. The a la carte restaurant, especially the Brazilian, was excellent.

Areas of improvement, more staff in the buffet restaurant and more entertainment options. The availability of core items like plates and cups was short on two out of the four days there. The staff could not keep up with attending to guests during peak times. The entertainment options all throughout the day was a bit weak in comparison to other resorts.

The beach was great for long strolls or just swimming and hanging out. The pool was also nice. Tons of activities available. There’s so much to choose from it’s a little overwhelming at the beginning, but you find what suits you and your good to go. The buffet is top quality with a good range of options. We liked the Brazilian restaurant as well.

Can’t think of anything we didn’t like

Great location, great beach, great food and drinks, probably because there are many Frenches in the hotel. The Midetteranian restaurant is awesome! The people are nice too: some youngsters, but mostly midle-class europeans: French, German, very few Americans and Russians. Las Terranas city nearby seems to be the most european city in Dominicana: lots of good shops, coffee-shops, clothing stores, restaurants, etc. People speak French! We will defenitely stay in this hotel again!

There was a permanent problem with water in our room: oftentimes there was no water at all. Then suddenly the cold water had dissaperared, while you are standing all covered with foam. We called the receptions twice, but the problem had not been finally solved. It is defenitely not what you would expect from a 5-star hotel, but this was the only serious flow.

every single member of the staff were extremely friendly, they always stopped to say hello and they always checked on us. The food choices at the buffet are really good, especially breakfast. I recommend the Fish restaurant for dinner.

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It's just one of the best RESORT BEEN AT ..my favory bartender at mojao bar ,by the swimng pool ,HEWLETT IS A 5 START. HE TAKE CARE OF EVERYONE WITH HAPPY FACE..ROOM FANTASTIC,, THE FOOD GOOD TASTE,,VARIEDAD,CALIDAD HIGIENICO, SUPER GOOD SERVICE....

I order a drink in sport bar and i had to pay it ,becouse was not include .a girl bartender hold the drink until I pay it. I ask can i get my drink please ..that was not nice at all...she was rode..i hope she not get on problem for this coment..she just need a smile on her face while serving

Great staff! Beautiful beach, great buffet and Brazilian Restaurant.

Lights went out twice, ceiling fun and fridge were not working, but were fixed right away. We dis not like the food in the French nor seafood restaurants. We loved the International buffet. More Dominican dishes are needed in the this restaurant.

I liked how everything was very clean and organized all of the time. The staff was very friendly and helpful. The room was big and well equipped. Would definitely recommend and come back next year.

Nothing not to like.

Activities , beaches and pool

The reservation in restaurants always was full. And we saw empty tables. It’s was difficult to make reservations