Wonderful hotel in an awesome location. The pool and swim up bar was fantastic. The beach area was the best! The included breakfast was good. We ate dinner at the restaurant and it was expensive for just okay food. I loved all the animals around the property! I looked forward to being greeted by an animal each day. The staff was great. We made many friends just lounging around the area. This place is close to many other beach bars and everything is pretty much walkable. I would definitely stay here again and highly recommend this hotel to others!

The room was ok! My main complaint was that the bed was hard as rocks! Difficult getting a good nights rest on a bad bed. The shower was also way too close to the toilet. I purchased a pedicure for $50 USD at the spa and it was such an awful job. I wouldn’t recommend that service there. On a positive note, I was able to play with the cats during my service. Please consider the price for a mediocre job at the spa. I would pay at most $15 for this, my nails were chipping within the day.

Friendly staff Location is great Really clean and well kept Also the food is good

The beach is beautiful but swimming there isn’t easy (lots of rocks)

We switched all 3 rooms at checkin and the staff was very kind and helpful.. we hated to be a pest but we couldnt handle the stairs to our rooms. They gave us option to switch to ground level for extra charge. We moved all 3 rooms and we very happy. Wish we could have stayed longer. Loved the Beach Bar, with the Poofs to sit on and beach chairs, also the swings. Love that Turtle pond, and the cats and dogs being welcomed! Makes for alot of fun! :)

Personally, I am vegetarian and would have loved few more Menu options.. also Pizza Bar for sure! We walked down the beach to town several times to the pizza places. was short walk but I would love it at the Hotel. Gorgeous hotel, and pool area, Wish hey would add some music for more fun at the Pool all day! We will stay again for sure

The location was terrific! Right across a narrow local road from the beach, very short walk. The breakfast is amazing! Five stars. So much variety and cooked to order eggs. The restaurant on site was great for other meals as well and they will serve you on the beach. The staff was very friendly and helpful.

The beach itself is a nice place to sit, lots of chairs, but not the best for swimming. There are large rocks as you enter the water and you have to float over them to get to sand as they are tough to walk over. You can walk down the beach and find a better swimming spot though.

BreakfSt, bathroom, spaces, vegetatkon, beds, tvs, kitchen

The hotel makes s great effort on beinf an ecology friendly place, therefore it is alsi a pet friendly hotel. A lot of guests take their dogs of all sizes to the hotel an they start defecating ans urinating in the lawn by the pool renddring an awful smell, specially when your in the pool since your nose is closer to the ground. Then the dogs started to drink water from the pool and two stray dogs urinated in the pool. That's when I had enough and left the poil. Also, the hotel restaurant installed a bar on the beach with music si loud it was inpossible to listen to a regular conversation inside the apartment. It lasted until 12:30 at night.

Beautiful, very clean and well-maintained hotel. Cozy apartments with everything you need. The maids are very kind and do a great job.

The staff at the restaurant, beach bar and especially the pool bar boy are constantly grumpy. The internet is critically weak and very frequently interrupted. None of the staff (except at the reception) speak English.

Peace of heaven. Clean, comfortable, greatly equipped apartments, beautiful balconies, big beds, everything really great. No mosquitoes as they take care of it, great garden by the pool, super yoga class you should try! Beach in November was a bit moody from the sand inside but we think its only matter of time in the year. Beach is across, 3 sec away. We had a car so no issue going to the “center” for dinner, you can also walk like 10-15min

The property was well maintained and the pool was clean with plenty of chairs to lounge by the pool. The room was a good size and allowed us plenty of space to have meals, play games, and enjoy conversation as a family. We enjoyed the proximity to the beach and the availability of chairs on the beach provided by the hotel. It was quiet throughout the day and no loud music which was helpful to allow us to relax at the pool, beach, or in our room. The breakfast was simple but so good and just what we needed to begin our day. The cleaning staff did a great job each day and we appreciated the help they gave when needed. We love that we saw so many other pets and was one reason for bringing ours, it truly was pet friendly and the area was clean and well kept for the number of pets.

The location is good but can be a problem if you are looking for other places to eat, though if you don’t mind walking you can get there in 10-15 minutes walk. Breakfast didn’t begin until 7:30, which isn’t bad, but it would have been nice to go down by 7 even if just to sit and drink coffee before food was ready. But it is not a deal breaker we adjusted. We did do the restaurant a few times and it was fine but we have had better fish and chips at other locations.

The apartment is really big. We really enjoyed the pool and the fact that it has no closing time so you can take a lovely swim at night.

There were SO MANY mosquitos, it was driving us crazy. Altough all windows had fly screens, there were a lot of mosquitos in the rooms everywhere we looked. Even after doing a couple of mosquito hunts, there were still so many... so please keep doors shut for the next visitors. Maybe there should be invested in new outside doors, because these doors do not close really well. It was an expensive stay, same price as 5 star all inclusive hotels. The interiors of the apartments are a bit outdated.

Both the location and the facility in general were exactly what we were looking for. It was in the sweet spot between the more active pueblo, and the “quieter” resort/rental end. We did come later in the season, so not sure what the comparison would be when it’s busy. The people who live in Las Terrenas made us feel welcome in their home. Thank you for being such a receptive location and beautiful staff. I hope anyone who comes to stay sees what a special place this is and treats it with the warmth and kindness with which it deserves.

It was really quite lovely. A few times there were some bar/pool music choices which weren’t what we were looking for (not interested in clubbing music at the beach) and definitely did enjoy the local/caribean/world music choices. And it would have been lovely to have a few more local fish options on the menu, but this is really minimal feedback, and for El Loro. So can’t really say it’s a negative, more a recommendation based on personal choices.