The building was a really cool old colonial building and was decorated very well. The location was very close to the central square and walking distance to restaurants and everything else in town.

They never cleaned our room or changed the garbage in the bathroom during the 4 nights we stayed there, which was a little weird.

it's a really welcoming hotel in a great location, and fantastic value for money. Honestly, at $35/night for two people b&b it is great. the staff were really friendly too

The room we had was quite loud as it was on the road. The room itself was a little dated (Eg cracked plaster, the safe didn't work). The fruit and juice at breakfast was great, but the eggs could have been better. And there was a coffee machine, but this was extra. Having said that, at this price point, those things were not an issue at all but just the reason it is 9 rather than 10, we'd still highly recommend it as a place to stay.

Beautiful building in great location. There was only one employee (manager?) who we met and he did everything (check-in, breakfast, housekeeping). He was very nice- even got up at 5am to arrange a taxi for us to airport. The room was comfortable and quiet. Free tea and instant coffee in lobby.

The bathroom could use an actual shelf and towel hooks. All my toiletries were in my bag on the floor.

Location is 4.5 blocks from Parque Calderon, so very close to everything. Building is charming, characteristic patrimonial. The bed was very comfortable - a good mattress. The service was kind and quick in every respect. Breakfast was very good and made more enjoyable by the other guests we met.

This is a historical building 2 minutes by foot from the historical old town of Cuenca. Excellent location and the room we had was great! We felt like living in the past!

The stuff were not speaking English and were quite rude.

If you are looking for a modern fancy hotel then this isn't the hotel for you. If on the other hand if you are looking for a hotel that has a lot of character and history and do not mind that it doesn't have all the mod cons then you are in luck. It is a beautiful hotel that has been sympathetically modernised with a respect to its past history. Beautifully located with some very good restaurants around the corner. Staff friendly and very helpful.

Nothing really but bear in because it is an old hotel there are no USB outlets in the rooms so you will have to bring in power adaptors. If you need a hairdryer just ask the staff for one.

Great location - very close to city centre. Staff were very helpful

Poor lighting in bathroom - couldnt see to put my contact lenses in! Not a big issue though. Breakfast was in a courtyard with an open roof - i am sure it would be beautiful in the summer but a little chilly when we were there.

Friendly staff who gave me extra help with fixing my telly and ordering me a taxi. Great buffet breakfast including herbal tea which I really appreciated!

If I stayed again I would have a look at a different room, maybe upstairs. My room faced the internal courtyard so it lacked a bit of privacy and was a bit dark

The hotel oozes old world charm. Breakfast was good and the location was great. The room was quite big with high ceilings. The staff were very helpful. Great location.

My wife found her pillows to be a bit thick and the room was sometimes cool. The bathroom was a bit small.

The staff were great. We enjoyed the breakfast buffet and the tables surrounded by garden. The location was very convenient. The house is beautiful. We enjoyed the balconies. Nice shower with good water pressure.

The beds were very firm. But maybe some people would like that. Very old tv in room but we weren't there to watch tv anyway.