75 reviews
San Juan Hotel
San Juan Hotel
From
$80General Torres 959, Cuenca, EC010108, Ecuador
75 reviews
Choose dates to view prices
1/52
Free parking
Restaurant
Free wifi
Room service
Hot tub
Bar
Tour desk
Terrace
San Juan Hotel is a 4-star property in Cuenca, Ecuador, located at General Torres 959, just 0.4mi from the city center. Breakfast is offered, and the property has 75 reviews.
Amenities include free parking, free Wifi, a restaurant, and a bar, plus room service. A tour desk, terrace, garden, and a 24-hour front desk add convenience, while non-smoking rooms and in-room features like a bathtub and free toiletries are provided. For recreation or events, there’s a spa, sauna, fitness center, and meeting/banquet facilities (extra charges), along with a hot tub.
Prices start from $80.
On-site dining is available at MOLINO DEL PUENTE, the restaurant described with both FamilyFriendly and Romantic ambiances. This on-site option gives guests a convenient place to dine without leaving the property.
Payment options include cash and major cards: Discover, Visa, Mastercard, Diners Club, and American Express.
A variety of rooms are offered, including the Executive Suite (215 sqft) with a king-size bed for two, and a Suite with a queen-size bed. There’s also a Queen Room with a double bed and a Single Room (86 sqft) with a twin bed. For twin-based or family configurations, options include Room - 2 Twin (108 sqft) with two twin beds, and the Double, Triple (108 sqft) with two twins plus a double bed. Family options comprise the Family Suite with 2 Twin (161 sqft) featuring a queen plus two twins, and a Family Suite (unknown beds) accommodating two adults and one child.
Closest airports
Cuenca / Mariscal Lamar
1.6miMost popular amenities
Free parking
Restaurant
Free wifi
Room service
Hot tub
Bar
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Garden
Free toiletries
Bathtub
Rooms
Show 6 photos
Double, Triple
2 Twin Beds
1 Double Bed
110 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
The room features a flat-screen TV, a mini-bar and a private bathroom with toiletries.
Show 4 photos
Family Suite, 2 Twin Beds
1 Queen Size Bed
2 Twin Beds
160 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
A split-level suite with chic décor, 2 queen beds, a flat-screen TV and a mini-bar.
Show 4 photos
Room - 2 Twin
2 Twin Beds
110 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Providing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room provides a mini-bar, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit offers 2 beds.
Show 3 photos
Suite
1 King Size Bed
215 sqft
Hot tub
Private Bathroom
Bathtub
Minibar
+
More details
Guests will have a special experience as the suite offers a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Show 2 photos
Queen Room, Single Use
1 Queen Size Bed
85 sqft
Minibar
Flat-screen TV
+
More details
Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a mini-bar, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Show 3 photos
Executive Suite
1 King Size Bed
215 sqft
Hot tub
Private Bathroom
Bathtub
Minibar
More details
Show 2 photos
Single Room
1 Twin Bed
85 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
More details
Show 5 photos
Double Room
85 sqft
Minibar
Flat-screen TV
+
More details
The room features a flat-screen TV, a mini-bar and a private bathroom.
Show 3 photos
Family Suite
Minibar
Flat-screen TV
+
More details
Guest reviews
9.1
75 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Ellen
10
July 2025
I've stayed here before, so I knew what to expect. The Hotel San Juan is dependable, clean, elegant hotel in an excellent El Centro location. Rooms are elegant and comfortable. Breakfasts are ample with a selection of eggs cooked to order, and hot and cold selections. As a single woman I felt secure staying there. The staff was wonderful and went out of their way to accommodate me. For example, my plane arrived very early in the morning, but they allowed me to access my room immediately even though it was several hours before the official check-in time.
I was very satisfied with my stay.
Anush
10
August 2025
This was my 3rd stay at the San Juan Hotel in the past year. The location, breakfast, room and staff are great. Denise, one of the front desk clerks is wonderful. She speaks English, is always smiling, and helping when she can. She deserves a promotion. this is a BUEATIFYL SPANISH COLONIAL HOTEL IN THE CENTER OF EL CENTRO. A FANTASTIC PLACE TO ENJOY A STAY IN CUENCA.
The breakfast room was sometimes COLD as the door to the entrance was OPEN, It was fine when this door is closed.
Rosita
9.1
May 2025
We loved the ambience, the decor, the staff, the food, the walk ability to everything.
We didn’t like that they allowed dogs in the restaurant.
Sally
8.2
November 2022
Good location for historic sites ,comfortable room overlooking garden courtyard.Nice breakfast helpful staff.Fridge in room.
There was nothing I didn’t like about the hotel.A kettle in the room would have been expected for this type of hotel.
Anush
9.1
May 2025
Excellent location and buffet breakfast
No swimming pool
Anush
8.2
September 2024
Beautiful Spanish colonial hotel in great locatio.
Many staff members did not speak Englishspanish
Thelma
10
August 2023
Excellent location. Very clean, beautifully decorated and furnished. Food is great. Staffs are very accomodating.
Everything is great!
Marjorie
10
August 2023
We loved everything! Beautiful room, great outside area, good restaurant, customer service excellent....cant wait o return!
Agung
9.1
September 2021
Strategic location. Well maintained colonial style furnitures. Friendly and helpful staff
No electric jug
Anonymous
10
November 2020
Property is beautiful and clean. Great location. Staff is great
Bed and pillows are hard. A good rest is the most important part of the stay.
Points of Interest Around San Juan Hotel
Airports
Cuenca / Mariscal Lamar
1.6miAirports
Cuenca / Mariscal Lamar
1.6miAttractions
El Cajas National Park
3.1miRestaurants
MOLINO DEL PUENTE
Ambiances
- Family Friendly
- Romantic
Amenities of San Juan Hotel
Free parking
Restaurant
Free wifi
Room service
Hot tub
Bar
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Garden
Free toiletries
Bathtub
Amenities of San Juan Hotel
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Restaurant
Special diet meals (on request)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Back massage
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Hot tub
Massage
Neck massage
Public Bath
Sauna
Spa
Stay rules - San Juan Hotel
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free public parking is available at a location nearby (reservation is needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Discover,
Diners Club,
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - San Juan Hotel
When are the check-in and check-out times for San Juan Hotel?
For those planning to reside at San Juan Hotel, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.
Is free parking available at San Juan Hotel?
Yes, there is parking available at the San Juan Hotel. The hotel offers free public parking which is located nearby. Please note that a parking reservation is required.
How much does a stay at San Juan Hotel cost?
Rooms at San Juan Hotel are available starting from $80. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at San Juan Hotel?
The San Juan Hotel offers a variety of room types including Executive Suites, Doubles, Twin Rooms, Standard Triple Rooms, Family Suites, and Single Rooms. All rooms are non-smoking and have different sizes ranging from 86 sqft to 215 sqft. The rooms can accommodate either 1 or 2 adults, with the Standard Triple Room accommodating up to 3 adults. The beds vary depending on the room type, with options such as King size, Double, Queen size, and Twin beds.
What activities does San Juan Hotel offer?
Guests at the San Juan Hotel can spend their time enjoying a range of leisure amenities. The hotel offers a spa, sauna, hot tub/jacuzzi, and fitness center for guests to relax and rejuvenate. After a day of relaxation, guests can head to the hotel bar to unwind with a refreshing drink.
In terms of dining options, the hotel boasts an on-site restaurant called MOLINO DEL PUENTE. The restaurant offers a variety of ambiances, including family-friendly and romantic settings, ensuring that guests can have a memorable dining experience.
With such a wide range of leisure amenities and dining options, guests will have plenty of ways to spend their time and create unforgettable memories during their stay at the San Juan Hotel.
Does San Juan Hotel have on-site restaurants?
Yes, the San Juan Hotel has a restaurant called MOLINO DEL PUENTE on site. The restaurant offers a family-friendly and romantic ambiance.
Does San Juan Hotel accept credit cards and cash payments?
Yes, San Juan Hotel accepts both credit cards (Discover, Visa, Mastercard, Diners Club, American Express) and cash payments.
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