Lovely hotel with village-style architecture on a gorgeous house reef (we’re seasoned snorkel enthusiasts and the coral bounty, colours and fish were world class right off the jetty) we had a junior suite with an amazing porch. Premium sea view rooms are all great but the cheaper rooms are quite small. The upgrade is absolutely worth it. The bed was very comfortable. The food by the Dive Center is especially wonderful. Breakfast buffet is amazing. We would definitely return.

Be wary about all inclusive as this only covers the buffet restaurant. We had half board and it was financially more sensible because we liked to eat by the beach or elsewhere. The music around the pool was at times very loud and next time I’d ask for a room further from the main area. Some employees seemed stressed and even unfriendly (a contrast to some who were very friendly) but maybe it had to do with Ramadan and I assume it’s difficult to serve guests food and drink in the heat while fasting.

Everything from the design of the hotel (nubian village) to the wonderful service of all the staff. Food was wonderful, both in buffet restaurant and in a la carte restaurants. They have the best reef I've seen for the last 15 years - still with plenty of colours - and only 3 meters from the beach.

The beach is quite small here, so you cannot make long morning walks by the sea, but all other things are just perfect.

Best hotel we know, not only at the Red Sea and we travel a lot Everything - from reception, room, food, beach etc. follows a meticulous and highly professional concept. Every minute is enjoyable. Architecture unique, sustainability is a focus

Nothing

Staff, standards, quality and small touches. I caught a throat infection and couldnt dive, without prompting, reception sent some throat lozenges. Small touches but lovely. This hotel is a class act.

Unless you're diving this is quite a remote resort. Also I thought the prices in the restaurant £35 for a buffet, spa €110 for a massage and bar £50 for 4 martinis was expensive. Also €15 for a return 5k trip was extortionate (especially when 165k to hurghada externally booked was €35). I'll come back (excellent house reef and local diving with easy divers) but will rely more on external contacts.

Things that I loved: 1-staff was amazing and very frindly 2-food was amazing espicially the omlet eggs chief ayman make 3- everyday choclate hour is made and delicios waffles are made by cheif samy 4-staff in the gym were very frindly espically captain harby who respected my concern about the smelly iced towels 5- houskeeping and the room cleanliness are splendid 6- beach is very good and i saw alot of diffrent rare spices of fish in the sea 7-beds are very comfortable 8- people are very nice

1-flies were all over the place and annoyed me too much will eating. 2-there was a fly in the sauce which irritated me 3- lizards were present in my room which scared me alot . 4- in the pool there was a died bee 5- the bathroom in the room has very very poor ventlation and awfel smells are comming from shower room.in addition that the bathroom doesnot have ac in it. 6- there is no hot water in the shower which made me shiver while taking the shower 7- there were no animation team and night parties are very rarly made 8- sewerage smell in the toilets bathroom shower 9- power cuts offten

Everything was beyond beautiful and my stay exceeded my expectations. The Staff are super friendly and very kind including the Staff at the reception, housekeeping and the beach. Mostafa our activities guide, he was so much fun and knowledgeable of the area since he is from El Quseir City. We went City Biking and morning exploring Walk, both were amazing. The suite was modernly furnished, very cozy and warm. The beach is super clean with crystal clear water. I truly had a great relaxing stay exactly as i was dreaming of. I can’t wait to go back again next year.

I wanted to take a moment to express my gratitude for the exceptional experience I had during my recent stay at your hotel. From the moment I arrived, I was impressed by the level of professionalism and courtesy exhibited by your staff. It was evident that they are exceptionally well-trained and dedicated to providing outstanding service to guests. Throughout my stay, every interaction with your staff members was met with warmth, attentiveness, and a genuine desire to ensure my comfort and satisfaction. Whether it was the seamless check-in process, the prompt assistance with any inquiries or requests, I was consistently impressed by the high standard of service delivered by your team. In addition to the exemplary service, I also appreciated the cleanliness and comfort of the accommodations, as well as the amenities offered by the hotel. It is clear that your commitment to excellence extends to every aspect of the guest experience. Overall, I want to commend your hotel for its exceptional service and commendable staff. My stay exceeded my expectations in every way, and I look forward to returning in the future. Thank you for providing such a memorable and enjoyable experience.

My favourite place. They added some things to the rooms such as irons with ironing board and a beach bag, which I appreciated a lot. My room was above the beach and a few meters from restaurant, which was perfect.

The light switches in the rooms are confusing. They could promote more the music sessions, that take place in the hotel, so more people would attend. I'd appreciate broader selection of meat in the buffet.

Location stunningly beautiful with lovely nubian style rooms, (no high rise horror) gorgeous gardens amazing delicious healthy food. The staff are exceptional, kind and helpful, nothing too much trouble from the excellent pool side staff to the waiters and cleaners and reception. Everywhere beautifully clean, the pools are immaculate. Just a wonderful place to relax this was our second trip and we'll be back! An annual favourite. And we love the beautiful well fed cats!

Nothing!

This is a spectacular hotel. It feels like it was built last month because the grounds and facilities are in immaculate condition. We had a seafront suite which is one of the nicest rooms we’ve ever stayed in. Small touches throughout the hotel really added to the stay. The staff were great and super-helpful and they had everything we needed for a magical stay on the Red Sea.

A lot of oil used in the food including the salads. Maybe it’s just me, but it was a bit much.