The staff were super kind and welcoming. The hotel room was clean and comfortable. Breakfast was bought to the room upon request, so that is very nice. The hotel has good blackout curtains and the bathroom is very modern! The hotel is centrally located, so you can easily walk to shops and a fantastic restaurant called Fish & Chips.

The breakfast was just OK... nothing special. Needs some fresh pastries perhaps and juice. The room that I got was not what I had booked. There were no amenities like hot tube. In fact the room was only 1 of 6, so there must be more than 1 location. The building is rundown and looks sketchy (but it was very safe). The area is downtown so it's constant noise and car horns. That didn't even bother me and I slept like a baby! I would return as this is a great value for money, just don't expect 5 star looks. The quality is definitely a 3 star experience.

Maya, the receptionist, helped me a great deal. Her English level is excellent and she is funny and acknowledgeable. First, Maya helped me fix the new Egyptian SIM I had just bought and had some trouble to get started. Then she assisted me with a huge problem I had with a future booking at a different place. Finally, I added three more nights at New Abdeen Palace Hotel. The breakfast is great, every day the kitchen ladies offer something different, which makes it more interesting. The beds are comfy, the bathrooms correct.

The noise level of traffic which is a major problem in all central Cairo

Super central and very good for the price! Breakfast was very good! Very friendly service!

There was one wall that had pockets breaking down with brown stains. I felt like that’s an easy fix for them to take care and they had clearly not bothered. The elevator and entrance to the building should be better maintained. But that’s a city wide problem it seems. Couldn’t find any English satellite TV channels. A news channel would be a good subscription.

Coffee and breakfast were perfect

We stayed at Abdeen Palace Hotel for 2 nights and had a really good experience. The location is perfectly centred in downtown cairo with a metro station 1 minute away. The room was clean and well set up, and the bathroom facilities were really good. The best thing about the hotel was how accommodating the staff were. We were able to hold our luggage on the last day and were given a place to pray, once we had checked out of our room. We highly recommend this place to stay.

AC didn't work in our room and it was very noisy outside. Though neither of these is the fault of the host as we didn't speak to the staff about this. We also booked a deluxe double room but we got a twin room, again we didn't complain about this either so not too bad.

The staff was really good, especially Maya when we needed help with everything she was very willing to help us. The room was in good location and very good value for money.

The bathroom is a bit difficult to take a shower, the water is hot yes, but at some points becomes very cold, or sometimes the pressure of the water was not very good. As for the cleaning part, it was quite clean but it could be better.

Location of the hotel was good. Uber costs around 350/420EGP (£10GBP) from Sphinx airport. Staff can speak English and are helpful. Shops & Metro station very close by. Uber to Pyramids around £5GBP. Breakfast was OK. Bed was comfortable. Elham at reception was very helpful.

Water or Juice option for breakfast would’ve been nice. Hotel faces a busy street and can be noisy but we didn’t have problems sleeping.

The hotel has an excellent position, near to city center and subway. The staff is really friendly and helpful to meet all the requests. The staff also offers the possibility to organize guided tours of the main attractions of the city. The breakfast is rich and good!

I recommend the staff to take care of some more details of the rooms, that are actually clean but basic! For example adding a shower curtain, more towels, and hairdryer.

The staff of the hotel was super helpful. They made sure that we had everything we needed. The room is very clean and breakfast was very tasty. The location of the hotel is perfect if you want to experience the city center of Cairo. Very close to the airport as well so good if you want to spend your first or last days in Cairo here.

Everything. When I arrived, Mina made me feel so welcomed.The breakfast was freshly cooked and different each day. When I needed a stamped invoice to access my WU account, Basmala and Saber immediately created one for me. The housekeeping team, made sure my laundry was done quickly. My room was spacious and spotlessly clean.

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